Resource Executive Outbound Calls - Day Shift in MNC 5 Days working Mumbai
Resource Executive Outbound Calls - Day Shift in MNC 5 Days working Mumbai
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Job Description
Resource Executive (Outbound Calls) Day Shift in MNC 5 Days working Mumbai
We are looking for dedicated confident youngsters and energetic tele callers consultant who can talk multitask and are eager to learn. As you learn new projects you will be responsible for training and coordinating with freelancers.
POSITION AVAILABLE: Resource Executive Outbound Calls) for the Market Research Company
Position Requirements:
Engage with target customers to explain the details and purpose of mystery audits
Possess strong persuasion skills and clear effective communication abilities
Handle customer queries confidently and maintain engaging goaloriented conversations
Demonstrate strong organizational skills professionalism and emotional maturity in interpersonal interactions
Have clear and meaningful conversations with customers to share important details and set up visits when needed
Responsible for scheduling site visits for potential customers in coordination with project timelines
Accurately document call outcomes and maintain comprehensive call records
Generate qualified leads through outreach and engagement (Note: No sales involved)
Must be a graduate with a strong grasp of communication and coordination best practices
Key Role and Responsibilities Includes:
Source and recruit mystery shoppers daily through various online platforms adhering to the task checklist
Coordinate with shoppers across regions via phone Microsoft Teams and email to ensure smooth of assignments
Train and guide shoppers on survey protocols project guidelines and qualifying criteria through effective communication and dialogue
Schedule mystery shopping visits and ensure timely submission of reports for task completion
Provide updates to respective project managers including fieldwork status report insights and actionable recommendations as outlined in the task checklist
Act as the single point of contact for an assigned country/region delivering responsive support to evaluators regarding inquiries concerns or technical issues
Communicate proactively with the Project Manager on projectspecific challenges locationrelated concerns and other relevant updates
Associated Knowledge/Skills/Abilities Required:
Education Graduate / MBA with min 1/2 yrs experience in similar role or handled the outbound calls/recruitments of various regions
Competency Skills:
Excellent communication skills with mandatory fluency in both English and Hindi
Full ownership and accountability for assigned projects
Ensure adherence to quality and performance standards
Strong ability to prioritize tasks manage multiple responsibilities and meet deadlines
Customerfocused approach with a proven ability to build and maintain positive client relationships
Reports to: Key Account Manager
Location: Mumbai
Industry: Market Research / Advertising / KPO/ BPO
CTC offered: Min 2.5 Lacs Max 3.20 Lacs.
If you find the above skill sets matching your experience please send your updated CV to
BARE International recognizes the value of diversity the intrinsic need for inclusion and the current barriers to true equity. Should you desire a reasonable medium in submitting your interest for this role please get in touch with us (Helengale & Shruti) at All protected classes and those with differing abilities are especially encouraged to apply.
BARE International would like to store your CV in its Bamboo HR Hiring database for 2 years for the purpose to provide you with opportunities in case of similar openings within the BARE Group. Your data is handled by HR professionals of BARE International and is kept on servers in North America. Details about the Data handling at BARE can be obtained at BAREs Privacy Policy. For questions or requests to revoke this consent you can any time contact us on our Data Privacy Form
About Company:
BARE Associates International specializes in customer research (mystery shopping) brand standard evaluations audits and inspections for clients globally. We are seeking talented educated resourceful and passionate associates to join our team. We welcome dedicated independent thinkers with multilingual capabilities and excellent problemsolving skills.
Our Company Focus is to remain the worlds leading provider of mystery customer research programs with 100 client satisfaction
Mission & Vision:
We are a global customer experience and market research company engaged increating value by delivering actionable insights to our clients which strategically impact the improvement of their customer experience. Its vision is to inspire excellence.
Values:
- Passion
- Respect for diversity
- Open communication
- Operational Excellence
- Integrity
- Innovation
- Ownership
Employment Type
Full-Time
