Skills and Competencies
- Lean Six Sigma Green Belt certification
- Proficiency in process tools likeLucidchartand/orVisio
- Proficiency inAgile methodologies
Qualifications
- 5 yearsof experience in process improvement and transformation roles
- Experience inmanaging a small team
- Ability to synthesize customer/user views into process flows or digital applications
- Strong communication skills for presenting recommendations to leadership
Roles and Responsibilities
- Manage a specialized teamof process and data analysts
- Coordinate the design development testing and rolloutof digital tools
- Define and map existing processesand measure baseline performance
- ApplyDesign Thinking and Lean Six Sigmatools to improve processes
- Assess risksand ensure solutions align with business objectives
- Design and prioritize process improvementsin partnership with senior management
- Monitor and reporton the progress of process improvement initiatives
- Facilitate discussionswith various teams to represent process transformation objectives
- Ensure continuous improvementand maintain process documentation
- Work in Agile podsto define business process requirements for technology solutions
- Act as a liaisonbetween business units product and technology teams
- Foster a culture of continuous improvementand drive digital readiness initiatives
- Create and contribute to training and communication plansfor process and technology enhancements
About the Team
The Ratings Process and Data team focuses on data and process design and change management for scalable digitization across critical business initiatives. They work collectively with various stakeholders to document current state processes define critical requirements for improvement and lead simplification initiatives in an Agile productcentric operating model.
Required Experience:
Exec