Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via email$ 19 - 19
1 Vacancy
Who We Are
From our humble beginnings to becoming a beloved spot in our community our story is one of innovation community and the pursuit of the perfect scoop. Each flavor tells a story and every cone holds more than just ice creamit holds memories smiles and moments of pure joy. We pride ourselves on our everevolving menu offering classic favorites and introducing new exciting flavors to surprise and delight our guests.
Using ice cream as the platform we pioneer and share experiences that inspire and connect us all.
Position Summary:
The Shift Coordinator is a key part of the chain of service responsible for delivering a seamless guest experience by coordinating and engaging in daily floor operations and assisting and guiding Scoopers throughout their shifts. This role is essential to upholding operational excellence by participating in and overseeing daily tasks setting a positive example and offering onthespot operationsbased modeling training and coaching to Scoopers. As role models Shift Coordinators foster a positive guestfocused environment ensuring all interactions reflect Salt & Straws commitment to legendary hospitality.
Joining Our Team
Qualifications: To perform the job successfully an individual should have the following qualifications:
High school diploma/GED.
6 months of experience in food service fastcasual dining or hospitalityfocused industry 1 year preferred).
Valid food handlers card (required within 30 days of the start of employment or based on state or local requirement).
Must be 18 years or older.
Knowledge Skills Abilities:
Ability to coach and motivate Team Members.
Ability to work with people of all backgrounds and identities.
Ability to cooperate well and work as part of a team.
Ability to learn about and discuss our flavors and products and give samples comfortably.
Excellent communication skills and the ability to bring Legendary Hospitality into all interactions with team guest and vendor relationships.
Passionate about delivering outstanding guest experiences.
Ability to proactively identify and resolve issues using sound judgment to escalate matters that require shop leaderships decisionmaking.
Ability to work effectively and positively under pressure and amidst changing priorities.
Ability to thrive in a fastpaced dynamic environment with a handson approach.
Fluency in English.
Ability to work evenings and late nights weekends and holidays.
Ability to work at least 3 shifts per week including 2 closing shifts.
Benefits & Perks
Financial Flexibility: Optional Everyday Pay for access to earned wages anytime plus competitive tipsand a 401(k) match with a 50 company match up to 1 of your salary after three months even for parttime Team Members.
Health & Wellness: Medical Dental and Vision insurance available after 780 hours plus Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) and supplemental coverage like Accident Critical Illness and Hospital Indemnity Insurance.
Mental Health Support: Free 24/7 access to licensed mental health professionals for Team Members and their families through multiple support options including text chat web and inperson sessions.
WorkLife Balance: Flexible scheduling one hour of Sick Time per 30 hours worked 12 weeks of Paid Parental Leave at 70 of pay and two hours of Paid Voting Time.
Education & Growth: Up to $1800 per year in Educational Assistance plus career development and pathing opportunities to grow within Salt & Straw.
Perks & Discounts: 30 Team Member discount early access to new flavors Commuter FSA UHC Wellness Rewards (earn up to $1000 and affordable FIGO Pet Insurance.
Inclusive Culture: A welcoming supportive workplace where every Team Member is valued and respected.
Food Allergy Warning
This position requires working in an environment where common food allergens such as peanuts tree nuts dairy eggs soy wheat and seafood are present. If you have severe allergies please take this into consideration when applying. Reasonable accommodations are available to support individuals with disabilities.
Equal Employment Opportunity (EEO) Statement
Salt & Straw fosters an inclusive workplace where all team members and applicants are treated fairly regardless of race color religion sex sexual orientation gender identity national origin disability veteran status age or any other protected status. We are committed to providing equal employment opportunities for all. If you are a U.S. applicant with a disability and need assistance or a reasonable accommodation to apply please contact our Talent team at .
Work Authorization and EVerify
We participate in EVerify to confirm work authorization but do not use this process to prescreen applicants. Qualified candidates with criminal histories are also considered in accordance with applicable laws.
Our Values
Create the Unbelievable
Show Up Generously
Act with Thoughtful Curiosity
Share Human Kindness
Make It Count
These values are the sprinkles on top guiding us to create happiness through moments of wonder in every scoop smile and shared moment. They form the foundation of our brand and shape the culture of our workplace.
Join us as we reimagine the ice cream experience crafting joy and wonder one scoop at a time.
Required Experience:
IC
Part-Time