Senior Project Manager Operations Services
Senior Project Manager Operations Services
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Job Description
Role impact:
The Senior Project Manager will play a key role in ensuring projects meet and sustain their objectives by ensuring the collaborative design and adoption of renewed business processes. This role will provide highly experienced technical and professional expertise to lead the analysis of operational business processes through systemic techniques to drive enhancements and efficiencies into Cadillac Fairviews operations.
The Senior Project Manager will plan manage and implement the program planning process and monitor the performance of successful project / program outcomes. This role partners and collaborates with peers and senior management in Information Technology Change Management and Operations to ensure key stakeholders are continuously informed and project / program tasks are completed with total quality management taking definitive steps to eliminate any gaps.
What you will deliver:
Process Management:
- Responsible for examining business processes evaluating them within the context of organizational goals and proposing changes or enhancements to help achieve those goals
- Responsible for managing multiple simultaneous projects autonomously providing project/ process /change management and oversight during all project phases including pre and post golive
- Monitor business process performance and managing timelines/schedule to keep projects on track by prioritizing site activities and work load ensuring linkages/interdependencies with other projects are regarded
- Identify performance gaps issues and barriers as well as track manage issue logs and work through resolution
- Responsible to manage timelines and keep projects on track ensuring that linkages/interdependencies with other projects are regarded.
- Create and may lead the implementation of innovative business process solutions to longterm issues within the project / program
- Manage the process life cycle and process improvement initiatives by facilitating crossorganizational meetings to build renewed business processes that support the adherence of others to and implementation of initiatives and programs
- Design develop and implement highly complex process flows in collaboration with multiple teams
- Act as a mediator between stakeholders and team members
Project Management:
In collaboration with initiative owners and project managers as appropriate:
- Lead project development from initiation to closure
- Facilitate and collaborate crossfunctionally to support the program planning process and schedule development
- Work with initiative owner project manager and stakeholders to complete and maintain work breakdown structure to estimate effort required for each task; RACI document outlining scope goals deliverables required resources budget and timing
- Direct and coordinate resources through all initiatives and conduct regular program reviews to make sure that program development stays on track
- Facilitate milestone meetings and other meetings critical to the progress of the Operations initiatives; track and report on Initiative milestones and build appropriate management presentations
- Document and create project presentations capturing outcomes and findings for management review.
Change Management:
- In collaboration with Change Management team as appropriate:
- Evaluate the change risk to all projects in scope identifying and mitigating those risks that present a significant threat to project outcomes
- Create change management plans that align to overall project schedule budget and success metrics
- Identify critical stakeholders to the project and assess their support level and concerns. Create and implement strategies to proactively manage anticipated resistance
- Build and implement communication strategy that creates twoway information flow to the business
- Manage business stakeholders for integration of key change plans commitments and changes to ensure sponsorship
What your strengths are:
- Minimum 710 years of progressive experience in successfully delivering large complex transformation projects.
- Ability to effectively lead a diverse group of internal/external resources and consultants through large complex projects.
- Good understanding of procurement practices and experience with procurement technology solutions.
- Demonstrated experience in project management change management risk management and the ability to manage multiple projectssimultaneously.
- Report writing skills and proven ability to communicate and present to all levels of management.
- Proficient in the use of Microsoft Office (i.e. Word Excel PowerPoint) and Microsoft Project or other projectmanagement software.
- Ability to work independently and as a team player with strong customer service orientation.
- High computer literacy. Excellent working knowledge of Word Excel PowerPoint Adobe Pro Google Docs MicrosoftProject.
What you need to succeed:
- University Degree in a related field including Business
- Successful track record and minimum 8 years in leading process improvement and change initiatives
- Experience and knowledge of process improvement mapping project management and change management principles and methodologies e.g. Six Sigma/LEAN
- Strong project management skills demonstrated ability to structure and plan work to deliver the right results on time and on budget
- Exceptional stakeholder management and relationship building skills; ability to cultivate and maintain effective working relationships at all levels of the organization
- Strong facilitation presentation and coaching skills with the ability to ask questions and engage others in meaningful discussions
- PMP license is an asset
Why you should join us:
At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work a great organizational culture the opportunity to collaborate with the best in the business and support for your growth and development. We reward valuesbased behavior and superior results with a competitive rewards package that includes bestinclass benefits and pension. Imagine a place where you can make a difference!
At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.
Are you someone who believes in our values
- Aim Higher we strive to exceed expectations
- Own Your Expertise we empower ourselves and each other
- Collaborate Effectively we bring the right people together to get the right results
- Engage with Empathy we objectively consider the needs of others
- Embrace Change we drive learn from and adapt to change
At CF youll join a diverse community and awardwinning team where your talent and commitment to excellence are welcomed valued and respected.Were ready to meet you there are you
CF isan equal opportunity employerand is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment assessment and/or selection process please notify your CF contact or email
Required Experience:
Senior IC
Employment Type
Full-Time
