Assistant Vice President - Operations for Life Insurance Division
Assistant Vice President - Operations for Life Insurance Division
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Assistant Vice President Operations for Life Insurance Division
Looking for someone with extensive domain expertise in Life Insurance and a proven track record of managing Service Delivery for large operations
Responsibilities
Transition and setup the new account and establish operations basics
Would be accountable for managing clients and internal stakeholders and partnering with them to successfully manage delivery
Should be able to steer growth conversations with the clients create POVs to be taken to the clients
Drive transformation agenda should have sound knowledge of digital tools and partner solutions
Plan and lead the of employee engagement rewards and recognition to help drive performance and mitigate attrition.
Develop staff by assessing leadership competencies and promote training and career planning coaches employees for career development. Provides input into hiring decisions.
Monitor performance of the cluster according to established standards. Provides performance feedback on Supervisors and Associates. Prepares fair accurate and thorough performance reviews.
Accountable for meeting business goals. Coordinates with other units to ensure an alignment of processes to minimize revenue loss.
Monitor and ensure compliance with department business unit and regulatory agency standards and practices
Establish detailed process understanding to be able to understand team & clients prospective & add value
Qualifications we seek in you!
Minimum qualifications
Graduate in any stream (preferably MBA)
Proven ability to build effective working relationships with clients & internal stakeholders
Technically sound should be GenAI trained
Passion for working with people & invest time in their grooming while continuously working on selflearning
Strong client management skills to be able to work as a single point of contact for the client/ leadership group
Preferred qualifications
Life and Annuity Insurance knowledge and ability to understand and interpret problem in insurance processes (preferably Life Insurance and worksite business)
Should have project/ transition management experience
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
