Product Support Engineer Prime Air
Product Support Engineer Prime Air
Posted on :
21-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 81400 - 182000
Vacancy
1 Vacancy
Posted on :
21-04-2025
Job Description
Here at Amazon we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.
How do you get items to customers quickly costeffectively andmost importantlysafely in less than an hour And how do you do it in a way that can scale Our teams of hundreds of scientists engineers aerospace professionals and futurists have been working hard to do just that! We are delivering to customers and are excited for whats to come. Check out more information about Prime Air on the About Amazon blog you are seeking an iterative environment where you can drive innovation apply stateoftheart technologies to solve real world delivery challenges and provide benefits to customers Prime Air is the place for you.
Come work on the Amazon Prime Air Team!
Prime Air is seeking an experienced Engineer within the Product Support Organization team to drive deployment of hardware and software functionality pursue continuous improvement and investigate issues on a critical program across several different disciplines. This role requires demonstrated troubleshooting capabilities and ability to innovate in a constrained design space.
Excellent communication skills are a must to build trust and drive alignment across both design and operations spaces. You will work with engineering manufacturing and operational functions across all Prime Air teams to drive efficient delivery and decompose ambiguous problems into straightforward solutions. The ideal candidate will have exceptional customer focus problem solving skills regulatory understanding and the ability to convert lessons learned to requirement update requests. You will work hard have fun and of course make history!
Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazons ability to apply for and obtain an export control license on your behalf.
4 years of software development or 4 years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Experience in agile/scrum or related collaborative workflow
Understanding of TCP/IP networking basics
Knowledge of distributed applications/enterprise applications
Knowledge of UNIX/Linux operating system
Experience with hardware troubleshooting
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81400/year in our lowest geographic market up to $182000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
How do you get items to customers quickly costeffectively andmost importantlysafely in less than an hour And how do you do it in a way that can scale Our teams of hundreds of scientists engineers aerospace professionals and futurists have been working hard to do just that! We are delivering to customers and are excited for whats to come. Check out more information about Prime Air on the About Amazon blog you are seeking an iterative environment where you can drive innovation apply stateoftheart technologies to solve real world delivery challenges and provide benefits to customers Prime Air is the place for you.
Come work on the Amazon Prime Air Team!
Prime Air is seeking an experienced Engineer within the Product Support Organization team to drive deployment of hardware and software functionality pursue continuous improvement and investigate issues on a critical program across several different disciplines. This role requires demonstrated troubleshooting capabilities and ability to innovate in a constrained design space.
Excellent communication skills are a must to build trust and drive alignment across both design and operations spaces. You will work with engineering manufacturing and operational functions across all Prime Air teams to drive efficient delivery and decompose ambiguous problems into straightforward solutions. The ideal candidate will have exceptional customer focus problem solving skills regulatory understanding and the ability to convert lessons learned to requirement update requests. You will work hard have fun and of course make history!
Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazons ability to apply for and obtain an export control license on your behalf.
4 years of software development or 4 years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Experience in agile/scrum or related collaborative workflow
Understanding of TCP/IP networking basics
Knowledge of distributed applications/enterprise applications
Knowledge of UNIX/Linux operating system
Experience with hardware troubleshooting
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81400/year in our lowest geographic market up to $182000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
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