Front-end Engineer SeniorStaff
Front-end Engineer SeniorStaff
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Job Description
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15000 ecommerce brands Gorgias supports growing independent shops to globally recognizable brands.
Built for Shopify and powered by advanced ecommerce integrations Gorgiass conversational AI understands your brand tools policies and customers to drive personalized 1to1 conversations from editing orders and initiating returns to making product recommendations. Gorgias where every customer interaction feels personal support becomes sales and conversations shape success.
Join our team for the opportunity to:
Work with smart passionate people every day
Get extreme ownership over your work and results
Be treated like the expert you are
Engineering Team Culture
Getting Stuff Done Ownership Team Work Excellence and Agility.
You should join us if you want to ship stuff fast without sacrificing quality. Weve put great importance on testing our code cleaning it treating errors first and features later.
We also value growth and ownership. People make mistakes. We learn from them to avoid them in the future. We cannot achieve excellence if there are no bumps in the road.
About the Team
The Customer Story team is building the foundation for how merchants understand and serve their customers. Were responsible for storing and delivering all customerrelated data from rich customer profiles to detailed timelines of every shopper interaction. We connect and unify data from ecommerce platforms like Shopify and Magento including orders products shopping carts and more. Our mission is to make this data easily accessible actionable and realtime powering personalized experiences and smarter decisions across the entire platform.
What Youll Do
Team up with Product and Design to build clean responsive and superfast features that solve real customer problems.
Optimize our apps for speed and scalability ensuring they work smoothly on any device or browser.
Write clear maintainable code and follow best practiceswhile keeping things flexible and pragmatic.
Work in an agile environment collaborate on code reviews and help us ship topnotch features quickly.
Who You Are
Youve got 5 years of experience with JavaScript and/or TypeScript.
You know the ins and outs of the frontend stackCDN Cache Webpack CI/CD.
Youve worked in hightraffic environments where scalability and performance are crucial.
Youre comfortable balancing frontend and backend needs and can give thoughtful input on API design.
You follow best practices (SOLID React/Redux) but youre not afraid to make smart tradeoffs when necessary.
You know how to build great UIs that look good and feel even better using modern CSS and UX principles.
Nice to have: Youre familiar with reactquery async state management libraries SWR and WebSockets.
Perks & Benefits
Competitive salary & equity 90th percentile of the market worldwide)
5week vacation (We follow each countrys appropriate PTO Laws)
Paid sick leave
Paid parental leave 16 Weeks)
MacBook Pro
Personal credit card to buy lunches (youll have your own Gorgias credit card)
Get 700 to set up your workstation at home (working from home should feel breezy)
Get up to 2000 of learning material and wellness support per year! This includes 1500 for learning material (such as books courses and individual coaching sessions) directly linked to your job scope as well as a 500 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
Every quarter we organize an online companywide summit to discuss where were going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
Diversity & Inclusion at Gorgias
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds experiences and perspectives. At Gorgias we believe that diverse teams drive innovation and better decisionmaking. We do not discriminate based on race color religion gender identity sexual orientation disability age or any other protected status.
If you need accommodations to participate in the application or interview process perform essential job functions or access other employment benefits please contact us at . Lets grow together!
Required Experience:
Senior IC
Employment Type
Full-Time
