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The Host/Hostess is responsible for seating as many guests as possible in the restaurant maintaining hospitable and friendly interactions with all guests and ensuring that the dining room entryway host stand and menus are kept clean throughout shift among other position responsibilities as dictated by management.
Duties and Responsibilities:
Must be available to work Friday to Monday.
Engagement with guests in a professional calm welcoming manner
Constant communication done with clarity
Uses LDV standards of engagement for all service techniques
Provide engaged friendly and attentive customer service to all guests inclusive of eye contact respectable conversation and smiling
Basic knowledge of menu items wines beers and cocktails appropriate to answer guest questions
Maintain a clean and organized workstation (host stand)
Practice highest regards for safety within all areas and with all materials
Follow and adhere to all standards set forth by the Department of Health (DOH)
Perform all other related activities as assigned by management
Qualifications
Deliver timely and courteous service to LDV Hospitality guests in adherence to our company policies and procedures
Ability to speak understand read and write in English.
Maintain friendly helpful and positive attitude at all times.
Strong customer service background
Ability to have an outgoing friendly disposition for guest relations
Adherence to company state and county sanitation standards.
Strict adherence to posted schedule and clock in/out at times.
Attendance to company meetings and training seminars as required.
Responsible for training and developing new employees to LDV Hospitalitys standards of service.
Adherence to company uniform and grooming policies.
Education Experience Knowledge Requirements
1 years experience as a Host of a similar caliber concept
High School education is preferred but not required
Physical/Special Requirements
Ability to lift at least 30 pounds on a regular basis
Ability to bend stoop stand and perform extensive walking for 810 hours a day
Mobility and manual dexterity appropriate to staff the Host position.
Work Environment
Ability to withstand a high volume of business and the movement noise and temperature extremes associated with that volume
Ability to perform essential job functions under pressure maintain professionalism when working under stress
Acknowledgment
LH Employment Services and its Managed Companies is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. LH Employment Services is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions made by LH Employment Services are based on business needs job requirements and individual qualifications without regard to race color religion creed sex gender national origin ancestry age marital status sexual orientation gender identity or expression transgender status alienage or citizenship status pregnancy physical or mental disability military status or any other characteristic protected by the laws or regulations in the locations where weoperate. LH Employment Services will not tolerate discrimination or harassment based on any of these characteristics.
Full-Time