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Hacienda Del Sol Guest Ranch Resort is an historic luxury resort located at the foothills of the Catalina Mountains in Tucson Arizona. Featuring scenic guest rooms exquisite dining options and rejuvenating Spa services delivered with Forbes rated service. If you have a passion for great service we would love to consider you to join our team of extraordinary hospitality professionals.
Job Summary:
The Host/Hostess at Hacienda Del Sol Resort is responsible for providing exceptional guest service in the restaurant and bar areas. This individual will greet guests manage reservations and ensure that each guest has a positive and memorable dining experience. The ideal candidate will have a friendly and outgoing personality exceptional communication skills and a passion for hospitality.
Responsibilities:
Welcome guests as they enter the restaurant or bar area and seat them at assigned tables
Manage reservations and seating chart to ensure timely and efficient service
Communicate with kitchen and waitstaff to ensure timely delivery of food and drinks
Answer guest inquiries and provide information about menu items specials and promotions
Maintain a clean and organized work area including lobby and entrance
Monitor dining room for seating availability cleanliness and proper service flow
Assist with opening and closing duties such as setting tables rolling silverware and restocking supplies
Handle guest complaints and concerns in a professional and timely manner
Follow all health and safety regulations and maintain a safe and sanitary work environment
Collaborate with other team members to ensure a positive and cohesive work environment
Requirements:
Must be able to stand and walk for long periods of time
Excellent customer service and communication skills
Ability to multitask and work in a fastpaced environment
Strong problemsolving and decisionmaking skills
Flexible availability including nights weekends and holidays
Must be able to stand and walk for extended periods of time
Knowledge of food and beverage industry is a plus
EEOC Statement
Hacienda Del Sol Resort is committed to equal opportunity in employment and to creating a welcoming and diverse environment for all employees. We do not discriminate in employment opportunities or practices on the basis of race color religion sex sexual orientation gender identity national origin age disability marital or veteran status genetic information or any other characteristic protected by law.
Part-Time