Homecare Coordinator
Homecare Coordinator
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Job Description
Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company that offers Physical Occupational Speech Therapy Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients our doctors and our community. But its not just what we do its who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible.
Metro Physical Therapy has an immediate need for a full time Homecare Coordinator to be the first to join our growing homecare team in New Jersey! Under the supervision of the homecare management team he or she will demonstrate a strong commitment to improving the quality of life for individuals in need of longterm care. This involves leveraging exceptional communication skills and drawing on your strong administrative experience in healthcare.
What We Offer!
- Vacation & Paid Time Off Benefits
- 401(k) Retirement Savings
- Health Insurance/Dental/Vision
- Flexible Spending
- Free Life Insurance
- AFLAC
- NY 529 College Savings Program
- Pet Insurance
- Growth opportunities
- And more!
Essential Functions:
- Processing all intakes including troubleshooting identifying and resolving problems as they arise.
- Confirming eligibility of insurance via portal/verification checks.
- Manage and update all intake spreadsheets in our EMR (Webpt).
- Completing written responses to patients and customers regarding account resolution and complaint recovery.
- Setting up new /returning patient cases in EMR which includes obtaining new demographic information and all existing insurance information.
- Ensuring that all patients benefits are verified in a timely manner.
- Ensuring scripts are received patient intakes are processed and timely communication occurs with patients and family members about therapy benefits and PT visits.
- Planning and executing weekly meetings with the Homecare Management Team.
- Completing billing invoicing and faxing as needed.
- Collecting copays and payments due for services provided.
- Providing stellar customer service at all times.
- 2 years of healthcare administrative experience
- Ability to utilize various computer systems including but not limited to Microsoft Word Excel and EMR
- Must be organized and have the ability to multitask
- Must have familiarity with different payer regulations/requirements and communicates effectively with patients regarding their Explanation of Benefits (EOB)
- Passionate about customer service and patient satisfaction
- Must be courteous empathetic and professional
- Must posess above average time management and organizational skills
Required Experience:
IC
Employment Type
Full-Time
