Executes guest monetary transactions in an assigned window bank. Maintain an accurate balance count of company assets while providing prompt courteous and excellent guest service.
Essential Job Functions:
Consistently provide prompt friendly and courteous service to guests maintain constant awareness of services promotions and events offered by the Casino and inform the guests;
Maintain accurate handling of guest and company funds by processing all transactions and documentation in accordance with gaming regulations and company policy and procedures;
Exchange gaming chips and tickets cash checks and process markers and fills;
Maintain bank balance and safeguard casino cage assets during assigned shift;
Enter markers fill and credit slips into computer;
Other reasonable duties as assigned
EDUCATION and/or EXPERIENCE:
High School/GED preferred
Minimum of 1 year cash handling in high volume environment.
Ability to handle high volume and stress situations.
Excellent guest service communication skills.
Preferred:
Bilingual a Plus
CERTIFICATES LICENSES REGISTRATIONS:
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
KNOWLEDGE/SKILLS/ABILITIES:
Basic math skills with knowledge of currency.
Strong communication skills.
Must be highly organized and detailedoriented.
Ability to handle high volume and stress situations.
Ability to operate calculators computers and money counters for cash and coin.
Frequently speak read write stand walk bend and stoop.
Able to push lift and carry up to 50 lbs.
Exposure to smoke bright lights and noise at times.
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