NetCredit Application Support Representative Remote
NetCredit Application Support Representative Remote
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are interested in every qualified candidate who is eligible to work in the United States. However we are not able to sponsor visas or take over sponsorship at this time.
This role is entirely remote; however candidates must reside within 100 miles of either Chicago IL or South Jordan UT#BIRemote #LIRemote
About the role:
Enova operates multiple consumer lending brands each featuring distinct offerings and customer criteria. In the role of an Application Support Representative you will undergo a comprehensive twoweek training program to specialize in a specific brand. Following the completion of training you will handle a significant volume of inbound calls engaging with potential customers to aid them in their loan application process and effectively convert these prospects into sales.
Responsibilities:
- Effectively manage incoming calls adeptly assisting customers in navigating the loan application process
- Guarantee customer contentment by explaining the distinctive features and advantages of Enovas products and services
- Initiate proactive outreach to customers as needed encouraging them to finalize their loan applications
- Uphold exceptional customer service standards through articulate and effective verbal and written communication
- Keep customer accounts meticulously updated with accurate information
Requirements:
- Experience in a call center setting is preferred
- Proficient in phone communication and verbal skills with a keen ability to actively listen
- Familiarity with CRM systems and their practices
- Customercentric approach with adaptability to various personality types
- Strong multitasking abilities adept at setting priorities and managing time effectively
Compensation:
The budgeted hourly rate for this position is $17.00. Additional compensation for this role may include bonus. All fulltime employees are eligible to participate in Company benefits described in more detail here.
Benefits & Perks:
- Hybrid roles entail working inoffice from Tuesday to Thursday with the choice to work remotely on Mondays and Fridays
- Health dental and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova HOLA @ Enova Women @ Enova Pride @ Enova South Asians @ Enova APEX @ Enova and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer dayPlus so much more!
About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learningpowered Colossusplatform. We serve nonprime consumers and businesses alike while offering worldclass technology and services to traditional banksin order to create accessible credit for millions.
Being a valuesdriven organization is at the core of Enovas success. We live our values by listening to our customers challenging assumptions thinking big setting high expectations and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enovas values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job without regard to any other classification protected by federal state or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
Required Experience:
Unclear Seniority
Employment Type
Full Time
