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You will be updated with latest job alerts via email$ 81939 - 128952
1 Vacancy
Job Summary
$81939 $128952 / year DOQ FullTime County Benefits
Performs responsible work analyzing computer automation needs designing appropriate network and computer solutions implementing hardware and software solutions maintaining new and existing networks and systems and training and assisting users.
Responsibilities
Supports network operation for One Solution Public Safety Software systems; troubleshoots maintains and supports back up functions for Computer Aided Dispatch (CAD) and Records Management Software (RMS) databases using Microsoft Structures Query Language (SQL) Server and CheckPoint and Meraki firewalls.
Conducts feasibility and cost analyses of network automation needs; evaluates needs to recommend and purchase proper equipment; works with vendors and Purchasing Division to purchase equipment and software; performs technical research using Internet or other subscription services.
Designs programs to satisfy user requirements or solve identified problems; assists users in prototyping and applications.
Assists with planning larger projects involving departmental networks and upgrades installs administers and monitors networks operating systems network cards bridges/routers and other network and telecommunication components including network wiring when required.
Studies software packages to assist users in effective use and application of software; answers questions; reprograms software as needed; optimizes operating systems and applications; tunes networks for best performance; tests and evaluates new software and hardware.
Provides initial training to users on computers and software.
Performs other duties as assigned.
Qualifications:
Any combination of education and experience equivalent to a Bachelors degree in information sciences computer science or a related field supplemented by training in the installation of networks and the use and repair of microcomputers; considerableexperience working with servers and microcomputers related equipment and software.
Must possess or obtain within 30 days of hire a valid Virginia drivers license and have an acceptable driving record based on James City Countys criteria.
Knowledge of the effective use of computers related equipment and standard software including Microsoft Windows desktop Windows Server Network Monitoring and Management word processors spreadsheets Microsoft SQL Server databasemanagement software and communication software; data storage systems networking components communication equipment and printers/plotters.
Knowledge of the internet; initiatives in networks; network management; security; network protocols including Transmission Control Protocol/Internet Protocol (TCP/IP); firewalls and Security Event and Incident Management (SEIM);computers and related
equipment and software; computer programming methods and techniques; microcomputer and other equipment problems and components; operating systems especially Microsoft Windows; office automation application software; requirements analysis and system/program design.
Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction.
Skill in use of computer software especially Microsoft Office Suite.
Ability to instruct others in the effective use of networks microcomputers related equipment and software; prepare technical documentation reports and presentations; manage time and to keep schedules; establish and maintain effective working relationships with users and vendors; and make decisions and recommendations in accordance with established policies and procedures.
Click here for full job description. Accepting applications until 11:55pm EST on 04/25/2025. Cover letters and resumes may also be attached but afully completed application is required for your application to be considered.
James City County is dedicated to building a diverse workforce and is committed to providing reasonable accommodations. If you need assistance with completing the employment application please contact the HR Department ator email
Full-Time