Pediatric Care Coordinator Part Time

General Description:

The Pediatric Care Coordinator works within the context of a primary care medical home from a team approach and in continuous partnership with families and physicians to promote timely access to needed care comprehension and continuity of care and the enhancement of child and family wellbeing.

Primary duties include enhancing communication among providers family and community partners; promoting access to community services and the development of self management skills among families; providing education on child development parenting nutrition health/wellness safety and other topics deemed necessary; and increasing health promotion activities.

DUTIES AND RESPONSIBILITIES:

• Demonstrate and apply knowledge of the philosophy/principles of comprehensive communitybased familycentered developmentally appropriate culturally sensitive care coordination services
• Facilitate family access to medical home providers staff and resources
• Assist with or promote the identification of patients in the practice with special health care needs (such as CYSHCN) and add them to a registry used to plan and monitor care
• Assess child/patient and family needs and unmet needs strengths and assets
• Screen for childs developmental progress and provide followup if a delay is identified
• Initiate family contacts and create ongoing processes for families to determine/request the level of care coordination support they desire for their child/youth or family member at any given time
• Build carerelationships among family and team supporting the primary caregiving role of the family
• Develop care plan with family/youth/team (emergency plan medical summary and action plan as appropriate)
• Execute care plans evaluate effectiveness monitor in a timely manner and make changes as needed. Use ageappropriate transition timetables for interventions within care plans
• Serve as contact advocate and informational resource for family and community partners/payors
• Research locate and link resources services and supports with/for the family
• Educate and support provide developmentally appropriate anticipatory guidance and facilitate referrals appropriately
• Cultivate and support primary care and subspecialty comanagement with timely communication inquiry followup and integration of information in the care plan
• Coordinate interorganizationally among family the medical home and involved agencies. Facilitate wraparound meetings or team conferences and attend community/school meetings with family as needed. Offer outreach to the community related to the population of CYSHCN
• Serve as a medical home quality improvement team member. Help to measure quality and to identify test refine and implement practice improvements
• Coordinate efforts to gain family/youth feedback regarding experiences with health care (focus groups surveys other means) and participate in interventions that address family/youtharticulated needs

Requirements:

All employees of Carolina Health Centers Inc. are expected to perform the duties of their job

and behave in a manner consistent with the Corporate Philosophy which supports the values

of: respect honesty integrity openness transparency diversity equity inclusion

stewardship and innovation.

In addition this position requires:

Education:

• Bachelors Degree as a nurse social worker or the equivalent with appropriate past experience in health care and advanced training or education in child development family studies psychology or related field.

Work Experience:

• Three 3 years relevant experience or the equivalent in community based pediatrics or primary care. Particularly in the care and service of vulnerable populations such as CYSHCN; essential leadership advocacy communication education and counseling and resourceresearch skills; culturally effective capabilities demonstrating a sensitivity and responsiveness to varying cultural characteristics and beliefs.
• Experience and knowledge of child development parentchild relationships child health and family systems.
• Experience working with parents and caregivers.

Licensure and Certification:

• Must have valid drivers license and safe driving record

Skills:

• Able to read write and communicate effectively orally and in writing
• Great interpersonal and organizational skills
• Proficient in use of computer and keyboard
• Able to establish and maintain effective working relationships
• Knowledge of HIPAA and ability to maintain confidentiality
• Able to manage self and environment calmly and appropriately in stressful situations
• Must exhibit leadership capabilities
• Familycentered culturally effective behaviors supporting family/professional partnerships
• Care planning with promotes shared decision making and patient/family self management
• The integration and use of health knowledge and resource information
• Teambased patient and family assessments and quality improvement capabilities
• Goal/Outcomeoriented efforts and attitude
• Role development skills dynamically instep with health care environment/culture and needs of families and health care teams
• Continuous learning and sharing of health network and communitybased systems knowledge

Physical Abilities:

• Occasionally required to stand walk push pull reach sit stoop stretch and crouch
• Often required to sit and use hands/fingers to manipulate keys on a keyboard
• Have the handeye coordination and manual dexterity needed to operate a computer telephone copier and standard office equipment
• Required to talk and hear
• Vision abilities required for this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus with sometimes long periods of extended exposure to a computer screen.

Work Environment:

The noise level is that of an office and is typically quiet to moderate. Moderate to regular

exposure to blood borne pathogens. Employee must be capable of regular travel within

CHCs service area. Requirement for outoftown and/or overnight travel is minimal.

Carolina Health Centers Inc.

REPORTING RELATIONSHIPS:

Responsible to:

• Directly supervised by Director of Early Childhood Services and has a dotted line of accountability to the Director of Pediatrics

Workers supervised:

• N/A

Interrelationships:

• Works as a team member with pediatric medical staff and family members; works with the division of Early Childhood Services staff; and participates in community collaborations. Active participation in the QTIP quality improvement project of The Childrens Center. This is a grantbased position and dependent on availability of funds.

This job description is not designed to cover or contain an exhaustive listing of activities duties

or responsibilities that are required of the employee for this job. Duties responsibilities and

activities may change at any time with or without notice.