At Alertus protecting people from harm is our mission and our passion. As the leader in mass notification we are committed to providing customizable scalable and costeffective solutions as we know even a few seconds of warning can help save lives during an emergency.
Our employees are integral to the companys success and impact countless peoples lives safety and wellbeing. We aim for a positive collaborative environment that allows employees to work across departments easily and effectively.
Job Description
In this role you will be responsible for ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the Salesforce system keeping in mind the different internal audiences and stakeholders who use Salesforce on a daily basis.
This is a datadriven role where you will leverage your Salesforce expertise with the unique needs of Alertus to deliver an effective user experience as well as align with current business processes. Our ideal candidate is a highly organized individual who thrives in a highimpact role where they will work crossdepartmentally to provide strategic insight into the full customer life cycle through Salesforce best practices.
A Day in the Life:
Acting as an administrator for Salesforce through managing user access adoption security permissions data integrity and forecasting accuracy
Developing relationships with key executives in the Marketing Sales Production Accounting and Client Services teams as well as the CEO
Creating standard operating procedures around Salesforce reporting that can be used by all internal users as needed
Evaluating how Alertus currently uses Salesforce and suggest and implement new processes to improve better meet company objectives
Understanding the Alertus full customer life cycle from presales to postimplementation feedback to effectively serve our internal and external customers
Owning the Salesforce training for all internal users as well as periodically providing companywide system training
Using your technical expertise in Salesforce to ensure all of Alertus is operating at peak efficiency through establishing consistent protocols and processes
Required Skills:
Excellent written verbal and interpersonal communication skills to both technical and nontechnical audiences
Experience utilizing Salesforce as a sales and marketing analysis tool
Indepth understanding of the platform with the ability to build custom apps and objects formula fields and custom views
Extensive experience with reporting and dashboards
Thorough knowledge of Workflows Process Builder and Flows
Strong understanding of Communities Knowledge and Data Categories
Experience with Sales Cloud and Service Cloud
Experience with reengineering and updating an existing SFDC configuration to provide solutions for reporting workflows process builders custom objects and enhanced functions
Data Loader experience
Desired Skills:
Salesforce Advanced Administrator Certification
Experience with Pardot
Education and Experience:
Bachelors Degree or equivalent experience
Minimum of 24 years of Salesforce Administration experience
Salesforce Administrator certification
Alertus Career Advantages:
Unlimited Paid Time Off
Paid Holidays
401(k) Retirement Plan
Medical Dental and Vision Plans
Shortterm Disability Accident Hospital and Cancer Insurance
Live Near Your Work Homebuying Incentive Program
Employee Referral Bonuses
Flex Scheduling
$60000 $96000 a year
The referenced base salary range represents the low and high end of Alertus salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors which may include the successful candidates geographic location skills work experience market conditions education/training and other qualifications.
Additional Information:
All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
Protecting people from harm is what we do. Its our mission and our passion. As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID19.
Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race color sex religion sexual orientation gender identity national origin disability or status as a protected veteran.
All your information will be kept confidential according to EEO guidelines.
AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
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