Employee Relations Specialist

Serco is a place where you can grow

Join a team of 12000 professionals across Asia Pacific (APAC) and experience a place of challenge opportunity and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career including:

• Flexible work arrangements and hybrid working options
• Tailored career development and mentoring opportunities
• Access to Sercos employee reward and recognition programs
• Participation in impactful communitybased projects
• Supportive leadership and inclusive team culture
• Comprehensive wellbeing and mental health programs

Make an impact at Serco
Were on the lookout for an Employee Relations Specialist to join our Community Services People & Capability (P&C) team based in Sydney Melbourne or Adelaide. In this role youll support operational leaders and HR colleagues in a fastpaced multisite environment to manage and resolve complex employee relations matters.

Youll play a vital role in ensuring employment policies and procedures are followed support enterprise agreement negotiations and provide expert advice across all aspects of employment and industrial relations. This is your chance to influence workplace culture and drive best practices in employee relations.

As an Employee Relations Specialist in the Community Services team youll make a positive impact by:

• Providing timely and expert advice on employee and industrial relations matters
• Managing complex grievance and disciplinary investigations to ensure compliance
• Supporting enterprise agreement negotiations and governance processes
• Representing Serco in employmentrelated tribunals and mediations
• Collaborating with P&C and operational leaders across sites and contracts
• Monitoring ER/IR activities and reporting via ER trackers and business updates

Serco is a place for you
Your ideal skills & experience:

• Extensive experience in employment/industrial relations in a multisite or complex environment
• Practical experience with award/agreement interpretation and negotiation
• Knowledge of the Federal Industrial Relations framework and Fair Work legislation
• Exceptional communication negotiation and conflict resolution skills
• Ability to manage sensitive issues with confidentiality and professionalism
• A tertiary qualification in HR IR or a related field

In joining us youll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here you will appreciate a flexible approach to worklife that comes with working at a company with longterm governmentbacked contracts.

Are you ready to do important work that really matters
At Serco we bring together the right people the right technology and the right partners to create impactful solutions that address some of the worlds most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia New Zealand and Hong Kong and offers unique opportunities to leverage your skills across our core capabilities in Health Defence Maritime Justice and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people LGBTQI veterans and people with disability.

By joining Serco youll have access to Employee Networks led by colleagues who are passionate about diversity inclusion and belonging.

Impact a better future at Serco.