Medical Records HIS Supervisor - PACE Kearny Mesa

Position Summary:

TheHIS Supervisor will be responsible for overseeing all HIS Departments and direct report staff that are assigned to you at various Clinic locations for smooth flowing departmental operations. They will supervise the activities and job task functions of the HIS Department to include but not limited to development planning implementing budgeting attending committee and project meetings compiling statistical reports and productivity data holding ongoing HIS staff meetings staff recruitment and retention promoting teamwork volunteering to assist HIS Manager on any project assignments reviewing staff development and education monitoring maintaining and ensuring standard work job aids and communication take place at all times in compliance with all federal and state laws and HIS best practices.

The HIS Supervisor will oversee jobrelated activities for document imaging scanning record storage and destruction timelines forms management assisting in the processing of release of information review of legal court documents and court hearings working harmoniously with outside vendors and requesters of information adherence to the SYHealth core values and professional code of conduct behavior standards uphold the integrity of the department by following the established policies and procedures standards HIPAA and departmental goals and objectives. Ability to perform all functions including but not limited to: sorting scanning uploading documents updating care guideline dates in the patients Electronic Health Record (EHR) and providing positive customer service experiences. This position requires working days evenings and/or weekends and covering any SYHealth facilities according to the departmental operation needs.

• Must be able to travel frequently to all designated Clinic site locations to mentor train educate on workflow processes Job Aids policies & procedures implement plans problemsolve decisionmaking and rounding with staff and hold ongoing HIS meetings with all of your direct report staff.

Essential Functions of the Job:

• Responsible for monitoring reviewing revising and implementing any new and/or revised policies and procedures related to health information.
• Responsible for understanding reading any reference material resources related to health information and legal aspects of the medical record and communicating to others.
• Interprets and complies with all applicable federal and state regulations and standards of compliance to include HIPAA Privacy and Security Rules.
• Responsible for the daily operations and supervision of all HIS direct report staff and smooth flowing departmental operations through developing planning implementing monitoring educating/mentoring communicating instilling teamwork assigning coordinating maintaining and reviewing staff productivity performance and customer service as well as staff adherence to policies & procedures HIPAA attendance teamwork communication etc. for measures of success.
• Responsible for recruitment interviewing hiring orientation education and training for ongoing staff development and standard work best practices.
• Assists in the review for completeness and validity of any release of information legal court documents received such as a Civil or Criminal Subpoena Durable Power of Attorney Power of Attorney Trust Judges Order etc. and ensures that all control logs are updated and maintained.

• Retrieves analyzes and compiles statistical data to create reports for productivity patient excel spreadsheets for acquisitions audits record reviews etc. as needed and requested.

• Responsible for enhancing ongoing professional leadership growth and development reading a multitude of professional workrelated resources attending outside inservices or workshops related to the legal aspects of the patients medical record improving upon leadership knowledge and skillset for employees project management time management organizational skills prioritization the hiring/coaching/corrective action process how to write professional policies & procedures & job descriptions & proposals & reports how to communicate effectively both verbally and in writing budgets etc.
• Ability to perform patient inquiries and patient lookups in the EHR computer for a medical record number for any patient documents received lab reports correspondence consultations referrals and other documents received that do not have a medical record number assignment.
• Ability to perform scanning in and filing all incoming reports (i.e. Hospital reports correspondence consultations referrals labs XRays etc. into the EHR and documents that are not signed by the providers will then be sent to the providers PAQ for signature in accordance with established HIS policy and procedure.
• Ability to process any patient and/or personal legal representative written informed consent authorization forms for obtaining their medical records from another outside facility timely to that other facility for continuity of care.
• Ability to perform timely requests to the specialist providers offices for obtaining the completed consultation reports.
• Ability to coordinate the preparation and processing of forms authorizations and written documentation including subpoena Logs as required by the HIS Department Federal and State regulations and as applicable by law.
• Ability to monitor and follow up with any patient provider and attorney insurance company quality audit requester specialist hospital etc. in obtaining and or releasing any requested medical record information.
• Ability to maintain the documentation for the Patient Health Information PHI Log as required by the HIS Department Federal and State regulations and as applicable by law.
• Ability to assist patients with forms processing and maintain the share folder electronic Log.
• Ability to assist in the maintenance of the EKG Logs.
• Ability to ensure that all lab reports correspondence referrals etc. are sent out to the satellite clinics when appropriate.
• Ability to work in collaboration with other clinical care providers and HIS team for positive customer service and provides assistance and coverage to other HIS areas as needed.

• Adheres to SYHealths core competencies and professional code of conduct behavior standards in their daytoday work by consistently demonstrating the core values of respect excellence integrity and empowerment.

• Performs any other related job duties as assigned and or requested.

Additional Duties and Responsibilities:

• Responsible for keeping up to date on all federal and state regulations and standards to ensure compliance with any directives or orders issued by duly constituted government regulatory agencies.
• Adheres to all applicable SYHealth policies procedures protocols and best practices.
• Demonstrates effective verbal and written communication skills in collaboration with teams to achieve quality excellence and problemsolving to obtain stated goals and objectives.
• Demonstrates active listening skills a positive attitude and valuable customer service experiences.
• Enhances professional growth and development through participation in educational programs reading literature to keep uptodate inservice meetings and workshops.
• Attends required meetings participates on committees and projects and volunteers as directed.
• Demonstrates professional behavior standard etiquette courtesy mutual respect confidentiality and treats every patient and employee with dignity in every interaction.
• Exhibits a high level of integrity ethics transparency and trust.
• Promotes and fosters respect for patient privacy by maintaining confidentiality on all patient EHR data and abides by HIPAA Privacy and Security Rules.
• Exhibits excellent verbal and written communication and presentation skills.
• Maintains a clean safe secure and organized work area at all times.
• Demonstrates skills in providing excellent customer service experience.
• Ability to travel frequently to all your designated Clinic locations to mentor train and meet with staff