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Reporting to the Manager People Team your primary responsibility is to provide local People function pointofcontact service to business team members playing a key role in the of local People priorities and deliverables within the defined People strategy. This role is also to utilize local business knowledge and understanding gained from working deep within the business to provide feedback and insights to People Team Manager People Leads and relevant COEs in the development of appropriate solutions.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging offer an everchanging collection of familiar brands and fresh new products from home and fashion to beauty electronics and jewelry and we connect shoppers to interesting personalities engaging stories and awardwinning customer service. QVC reachesmore than200million homes worldwide via its 12 broadcast networks and reaches millions more viamultiple streaming services websites mobile apps and social pages.
Your Impact
Businesss pointofcontact for the People function escalating to Manager People Experience and People Leads and relevant COEs as necessary.
Leverage knowledge of local business area perspectives to provide local insights and perspectives to People Leads and Manager and/or COEs to ensure local matters are appropriately addressed and considered.
Provide initial diagnostic level advice and guidance to business leaders engaging COEs as necessary.
Coach and guide Managers and support in the effective prioritization and delivery of an engaging team member experience.
Utilize relevant information / COE metrics / indicators to gain insight on local business area people issues to provide leadership teams with the appropriate clarity for People related initiatives and priorities.
Provide specialist and expert advice guidance and counsel to managers supervisors and People function colleagues on all team member relations issues policy interpretation and questions. To include such issues as conduct capability (performance and sickness) reorganization
Conduct investigations in line with applicable practices and in support of Compliance team directives.
Complete and maintain appropriate logs/trackers/systems to ensure a full picture of team member relations activity informal and formal processes advice given outcomes issued inquiries etc.
What You Bring
3 years experience using HR principles to inform and engage work communities
3 years experience supporting HR investigations
3 years experience coaching management on team engagement and performance.
3 years experience of HR change management
1 years experience using HR data to inform deliverables
Experience using HR knowledge to coach and consult in a Warehouse/Fulfillment center environment
Experience managing conflicting and concurrent tasks
Experience guiding agreement from company partners who are affected by HR activities
Experience engaging with leaders and company partners across business groups and QVC Group locations to obtain thoughtful understanding of QVCGs business processes applications policies and other practices as they relate to HR.
Experience providing verbal and written information for data privacy policies internally and externally with the goal of informing educating and advocating for good HR practices
Remote work is not permitted in NYC at this time.
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If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fastmoving careers!
For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrierfree employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
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Full-Time