Human Resources Business Partner

Human Resources Business Partner
Reports to: Chief Administrative Officer

Position Title: Human Resources Business Partner People & Culture

Reports To:Chief Administrative Officer
Location: Lakeside Ohio
Classification: FullTime Exempt Salary $55000 $60000

Organizational Overview:

At Lakeside Chautauqua we believe the employee experience is inseparable from the guest experience. As a nonprofit community built on tradition and service we are committed to creating a work environment where individuals feel valued supported and able to grow. The HR Business Partner People & Culture will serve as the architect and facilitator of that environment leading efforts across engagement leadership development performance and workplace culture.

Position Summary:

The HR Business Partner People & Culture is responsible for strengthening the employee experience across every stage of the employee life cycle. This includes onboarding engagement communication performance development employee relations and organizational culture. The ideal candidate is a relational leader with strategic vision who understands how to shape culture develop people and partner with managers in a dynamic and seasonal environment. This role promotes an environment where all employees at all levels are informed empowered and engaged.

Key Responsibilities:

Employee Life Cycle Engagement

• Lead initiatives that support a positive and inclusive employee experience across all life cycle stages from recruitment to offboarding.
• Develop and manage feedback mechanisms such as stay interviews exit interviews and engagement surveys.
• Coordinate and evolve the welcome and onboarding experiences to support retention and cultural alignment.
• Collaborate with hiring managers to create role clarity and consistent messaging across departments.

Performance & Development

• Manage the performance review process and provide coaching to supervisors on how to set goals give feedback and support team development.
• Design and deliver professional development workshops trainings and resources aligned to organizational needs.
• Track employee development plans and support internal promotion pipelines and succession planning efforts.
• Serve as a coach and thought partner to team leaders navigating performance issues transitions or growth challenges.

Employee Relations & Culture

• Serve as the first point of contact for employee relations concerns managing issues with sensitivity fairness and discretion.
• Promote a communication respect and accountability culture by working closely with leadership and staff.
• Partner with the CEO CAO and other senior leaders on cultural initiatives values alignment and internal communication strategy.
• Lead internal recognition programs and seasonal engagement efforts including employee appreciation and social events.

Community & Visibility

• Champion internal culture by curating and sharing stories that reflect Lakesides values team spirit and employee contributions across all departments and seasons.
• Collaborate with Marketing Foundation and Programming to ensure the employee experience is reflected in brand messaging guest interactions and donor communications.
• Serve as a connector between internal teams and publicfacing efforts helping elevate Lakesides reputation as a purposedriven workplace.
• Identify opportunities to showcase Lakesides staff culture through events digital platforms and guestfacing programming.
• Ensure the employee voice is integrated into institutional storytelling supporting transparency and organizational pride.

Minimum Qualifications:

• Bachelors degree in Human Resources Organizational Development Psychology or a related field
• Minimum of 5 years of progressive experience in HR with a focus on employee engagement learning or performance
• Experience facilitating trainings mediating conflict and working directly with people leaders
• Excellent verbal and written communication skills including group facilitation and coaching
• Demonstrated ability to build trust influence outcomes and create culture intentionally
• Experience working with compensation planning organizational budgeting or taxadvantaged benefits is strongly preferred
• Understanding of how HR policies intersect with finance payroll and regulatory compliance particularly in nonprofit or grantfunded environments
• Preferred: SHRMCP or SHRMSCP certification; nonprofit or hospitality industry experience

Success Indicators:

• Employees feel seen supported and aligned with Lakesides mission
• Managers are equipped and confident in leading people effectively
• Performance conversations are consistent developmentfocused and well documented
• Culture and values are evident in daytoday operations and across the seasonal cycle
• Crossfunctional collaboration enhances transparency and inclusion