Bilingual Content Moderation Tamil Arabic Hindi Farsi English India
Bilingual Content Moderation Tamil Arabic Hindi Farsi English India
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1 Vacancy
Job Description
We are seeking Content Moderators to join one of our newest client teams!
What youll do:
- Review usergenerated content including text images and videos to ensure compliance with community guidelines and policies.
- Moderate and remove content that violates platform guidelines including but not limited to hate speech graphic violence nudity and illegal activities.
- Evaluate user reports and escalations regarding inappropriate content and take appropriate action in a timely manner.
- Monitor and respond to user inquiries feedback and concerns related to content moderation.
- Collaborate with crossfunctional teams including Customer Support and Engineering to improve moderation processes and tools.
- Stay updated on industry trends best practices and emerging risks related to content moderation.
- Document and maintain accurate records of moderation actions and decisions.
Peak Support and our WorkfromHome PLUS model
At Peak Support we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.
We dont do this with ping pong tables or video games. We do it by creating a positive encouraging and performancedriven culture that enables our team members to build rewarding longterm careers. Were proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.
Peak Support offers all the convenience of working from home with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100 remote since day one so we have built a culture and a set of processes that support the success of our remote team members.
Were looking for individuals who have:
- Strong communication skills in English and one or more of the following languages: Tamil/Arabic/Hindi/Farsi
- Previous experience in content moderation community management or a related role is preferred.
- Strong understanding of online safety privacy and legal issues related to content moderation.
- Excellent judgment and decisionmaking skills with the ability to quickly assess and address complex content issues.
- Effective communication skills both written and verbal with the ability to interact professionally with users and colleagues.
- Detailoriented and able to work efficiently in a fastpaced environment.
- Familiarity with content moderation tools and platforms is a plus.
Employment Type
Full Time
