Customer Care with a Japanese Tobacco Company
Customer Care with a Japanese Tobacco Company
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Job Description
Customer Care with a Japanese Tobacco Company (Czech Language)
Office Location Advance Business Center 1 g.k. Mladost 4Mladost ul. Samara 4 1766 Sofia Bulgaria
Salary is EUR 1750 per month gross with bonuses
Were not just offering jobswere creating a dynamic community of passionate individuals ready to make waves in the world of Customer Service! If you thrive in an energetic atmosphere and are excited to support a leading tobacco brand youre in the perfect spot.
Get readyyour exciting career adventure begins right here!
What You Will Do:
Champion Customer Satisfaction: Engage with customers via email chat and phone turning challenges into solutions and making their day a little brighter.
Become a Product Pro: Dive into our products and services to gain expert knowledge that helps you provide accurate and timely support.
ProblemSolving Extraordinaire: Embrace your inner detective to gather the right information and deliver fast satisfying answers to customer inquiries.
Build Genuine Connections: Create meaningful friendly interactions with customers that leave a positive impact. Your warmth and care will truly shine!
Collaborate and Celebrate: Join a team where sharing ideas celebrating achievements and having fun is part of everyday life. Together we create an incredible work environment!
What You Bring to the Table:
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Excellent Communication: Nearnative in Czech with strong English skillsboth written and spoken.
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Customer Service Experience: If youve previously worked in a service role wed love to hear your story!
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TechSavvy Mindset: Confident using MS Office and familiar with CRM systems.
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Sharp Attention to Detail: Youre great at managing multiple tasks whether independently or as part of a team.
What You Can Expect:
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Fulltime position with shift flexibility between 9:00 a.m. 11:00 p.m. Monday through Sunday
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Competitive salary plus monthly performancebased bonuses
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Convenient office location with easy access to public transport
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Fully paid initial training and comprehensive onboarding
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Ongoing learning and development through structured programs
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Clear pathways for professional growth and career development
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Health and wellbeing programs to keep you at your best
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Relocation support if needed including travel and accommodation assistance
Additional Benefits Include:
Health and life insurance Multisport card transport allowance bonuses for major life events extra paid leave for education corporate discounts company events and so much more!
Employment Type
Full Time
