Nurse Manager - North EndCharlestown - MGH
Nurse Manager - North EndCharlestown - MGH
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Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
This position is shared between 2 sites (North End & Charlestown)
The Director of Nursing is accountable for the delivery of consistent high quality patient care and promotion of development and satisfaction of nursing and nonphysician clinical staff. S/he will be expected to develop and implement operational efficiencies and ensure compliance with regulatory policies and standards of practice.
This role is an essential leadership position at NEW Health encompassing patient focused management personnel management programmatic/strategic/regulatory involvement and development of collaborative and team partnerships within the organization.
The Director of Nursing will have lead nurses in each unit managing the daytoday operations at each site (North End Charlestown & Charlestown High School).
PATIENT CARE:
Promotes an environment that is sensitive to the culturally diverse needs of patients and employees.
Evaluates the outcomes of patient care; uses patient satisfaction and population health information to recommend and integrate appropriate changes. Manages abnormal PAP tracking program.
SUPERVISION AND QUALITY IMPROVEMENT:
Serves as cochair of QI/QA Committee which evaluates quality and safety performance identifies improvement opportunities and plans and implements programs for improvement.
Supervises laboratory services provided at all sites and phlebotomist staff in conjunction with the nursing lab supervisor (who handles day to day issues and lab competencies).
Leads nursing staff meetings.
Has oversight of the vaccine management program implemented by lead nursing staff.
Oversees PCMH and Joint Commission Standards for clinical compliance.
Participates in the collection of clinical data needed for the HRSA Uniform Data System UDS.
ADMINISTRATION:
Serves as a member of the Safety Committee and conducts vulnerability rounds with Director of Safety and COO.
Serves as the Chair of Infection Control Committee and collaborates with the CMO clinical staff and committee members to develop review and implement processes and policies for infection control.
Conducts clinical Policy/Procedure/Process review and revision/development in conjunction with leadership.
Orchestrates annual employee flu vaccination program in conjunction with MGH Occupational Health.
Participates as a key member in preparing for and participating in regulatory surveys (DPH JC BPHC).
Attends meetings (eg Department Head JC and Quality and Safety Board meetings) as necessary.
Participates in strategic planning activities.
Works on special projects as necessary or as directed by the CMO CEO and/or the COO.
Job Summary
SummaryDirects plans and coordinates the service activities and staffing performance of professional nursing and auxiliary nursing personnel in rendering quality patient care. May provide direct patient care.
Essential Functions
Ensure the development implementation and evaluation of staff onboarding training and education.
Provide ongoing coaching and performance feedback for staff.
Ensures a positive work environment that is safe for patients visitors and staff.
Coordinating unit activities with other hospital departments of the hospital
Develops and implements staffing plans.
Required for All Jobs
Performs other duties as assigned
Complies with all policies and standards
Does this position require Patient Care (indirect/direct) Yes
Qualifications
Education
Bachelors Degree Nursing required or
Masters Degree Nursing preferred
Can this role accept experience in lieu of a degree No
Licenses and Credentials
Registered Nurse RN State License required
Advanced Cardiovascular Life Support ACLS Certification preferred
Basic Life Support BLS Certificate preferred
Experience
Nursing experience 23 years required and
Nursing leadership experience 12 years preferred
Knowledge Skills & Abilities
Strong organizational and interpersonal skills.
Must have excellent critical thinking and problemsolving skills.
Strong commitment to clinical excellence.
Ability to remain calm in stressful situations.
Knowledgeable of the care required by respective age groups for which care is being provided.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently 3466
Walking Frequently 3466
Sitting Occasionally 333
Lifting Frequently 3466 35lbs (w/assisted device)
Carrying Frequently 3466 20lbs 35lbs
Pushing Occasionally 333
Pulling Occasionally 333
Climbing Rarely (Less than 2
Balancing Frequently 3466
Stooping Occasionally 333
Kneeling Occasionally 333
Crouching Occasionally 333
Crawling Rarely (Less than 2
Reaching Frequently 3466
Gross Manipulation (Handling) Frequently 3466
Fine Manipulation (Fingering) Frequently 3466
Feeling Constantly 67100
Foot Use Rarely (Less than 2
Vision Far Constantly 67100
Vision Near Constantly 67100
Talking Constantly 67100
Hearing Constantly 67100
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Employment Type
Full-Time
