BALENCIAGA Department Manager Kadewe
BALENCIAGA Department Manager Kadewe
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Job Description
Summary
About usCristbal Balenciaga founded the House in 1917 in his home of Spain. In 1937 he established the brand in Paris designing its collections there until 1968. Cristbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as the master of us all by Christian Dior and as The Couturier of the Couturiers by Gabrielle Chanel. The ultramodern shapes were trademarks of the house.
While the brands identity is firmly rooted in its highly conceptual prtporter collections its leather goods footwear and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga readytowear collections for men was quickly established as highly successful.
Since October 2015 Demna has designed both mens and womens collections as the artistic director.
The Balenciaga House part of the Kering group since 2001 is one of the most influential names in fashion.
Job Description
BALENCIAGA Department Manager
We are currently seeking a Department Manager who will report to the Store Manager in Berlin Kadewe.
Your opportunity:
The Department Manager is a professional in the category(ies) he/she oversees and is responsible for implementing a clienteling mindset among his/her team(s) in order to guarantee the quantitative and qualitative goals assigned by department(s). He/she behave as a brand ambassador and a proactive sales professional who operates according to the goals and processes fixed by the Store Manager. He/she is accountable in his/her department team development by leading motivating and coaching individuals to achieve assigned target and goals.
How you will contribute
Business development:
Implement action plans defined with the HQ and Flagship/Store director and ensure followup
Consistently analyse business results based on corporate reports
Assign targeted quantitative and qualitative goals to the department team(s)
Communicate high quality relevant feedback and reporting to the Associate Store Director/Store Director or Store team
Build relationships with Inventory and Buying stakeholders and proactively communicate requirements
Monitor business environment including local competition
Keep store team informed at all times regarding Store performance
Talent leadership and development:
Create and maintain a positive work environment consistent with Balenciaga behaviours
Build strong relationships with the Recruitment and HR partners to identify attract recruit develop and retain talent
Motivate and challenge the team to drive business results and job satisfaction
Support the Store Director in creating a team whose activities are always motivated competent and up to date in the fashion and luxury industries
Brand promotion:
Behave as a Balenciaga Ambassador sustain and promote the culture of the brand internally and externally
Ensure Balenciaga Signature and Client experience are executed and consistent over time
Assure the recruitment development and retention of clients from beginners to VVICs
Process management:
Ensure that all the processes are compliant with legal safety security internal requirements sustainability HR guidelines
Execute team planning on a weekly and monthly basis and communicate this to the Assistant Store Manager/Director and Store Manager/Director.
Challenge and improve current processes and ensure efficiency and effectiveness
KPIs (including but not limited to)
Business: sales density conversation rate UPT cross selling rate transactions
Team: sales productivity training completion rate turnover rate absence levels
Client: local retention rate CEE/Score Recruiting Rate Regained Clients Prospects Retention Rate etc.
Process: CRM Omnichannel back of house
Who you are:
Commitment to take part of an innovative project
Product sensitivity and a strong market/fashion trends knowledge paired with a good general culture level
At least 3 years of experience in a managerial position 5 people)
Significant experience in the luxury industry: client portfolio
Clienteling mindset: client engagement and loyalty
Precision organizational skills: being able to organize and prioritize tasks based on the needs of the business
Adaptability openness listening abilities curiosity
High availability responsiveness
Excellent interpersonal skills
A positive attitude and a willingness to learn and improve
Mastering digital skillsYour German & English must be fluent
Why work with us
This is a fabulous opportunity to join the Balenciaga adventureand to actively contribute to the development of the business bybecoming part of a thriving Atelierin a global Luxury Groupthat offersendlesspossibilities to learn and grow.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create build and sustain high performing teams that excel in . We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms gender age nationality culture disability sexual orientation enriches the workplace and our client experience. As an Equal Opportunity Employer we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
Job Type
RegularStart Date
Schedule
Full timeOrganization
Balenciaga Germany GmbHRequired Experience:
Manager
Employment Type
Full-Time
