Operations Enablement and Reporting Analyst
Operations Enablement and Reporting Analyst
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Job Description
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate digitize and transform the way more than 75 million peoplearound the globebank and shop in thishyperconnected consumercentric world. Join us inconnecting people to commerce in this vital rewardingrole.
Diebold Nixdorf is expanding its Delivery Center in Warsaw a captive shared service center that supports Diebold Nixdorf units throughout Europe Middle East and Africa with accounting and order management services. To support the growing scope of operations we are looking for a Operations Enablement and Reporting Analyst who will drive our processes to the next level! Within a small team you will be working on a variety of processes across the GBS organization and your work will have a lasting impact on the whole operation. Your main focus will be around evaluating processes to identify gaps and automation opportunities as well as driving and overseeing their implementation.
Responsibilities
- Participates in the business process fit / gap analysis to identify potential automation opportunities and proposes VBA RPA and other DNused applications strategies.
- Analyzes existing technical processes across the GBS Organization to identify opportunities for automation and proposes automation solutions.
- Captures stakeholders expectations and requirements and translates into automation deliverables.
- Acts as a liaison between the GBS Organization and DN Technology team for RPA and other coded solutions.
- Writes scripts/workflows in the GBS used applications to automate and/or create specific business processes.
- Assists with the solution validation and User Acceptance Testing (UAT).
- Develops and maintains comprehensive documentation including user requirements training procedures SOPs overall system documentation and training materials while providing user support during the rollout of automation initiatives.
- Monitors and measures the effectiveness of automations.
Qualifications
- Work experience of ideally 24 years in business process automation.
- Sound knowledge and experience with Business Process Automation in the finance function (for example inPTP OTC RTR payments team MDM etc..
- Excellent Excel skills and good knowledge of VBA. Basic knowledge of how automations are developed with RPA tools such as Automation Anywhere etc.
- Knowledge and experience with Alteryx Designer and/or MS Power Automate software would be an advantage.
- Excellent selforganization skills and ability to work autonomously.
- Ability to present technical details to nontechnical audiences and vice versa.
- Excellent business English skills (written and spoken).
We offer:
- Contract of employment
- Hybrid work model
- Various options for personal development (career paths internal recruitment trainings assisting ad hoc projects etc.
- Teamworking and supportive atmosphere
- Life insurance private medical care Multisport card Employee Assistance Program
- 26 days of holiday regardless of seniority.
#LIKK2 #LIHybrid
Required Experience:
IC
Employment Type
Full-Time
