Bilingual Processing Coordinator
Bilingual Processing Coordinator
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Job Description
Overview
Pursue your passion and fulfill your purpose at KidsCare! KidsCare Home Health is a multiawardwinning organization who was most recently recognized for the 3rd year in a row as a 2023 U.S. Top Workplace. As an awardwinning organization we are looking for dedicated professionals who will embrace the KidsCare core values. At KidsCare we desire to work with individuals who embody the values of the organization which together create our C.A.R.E. culture.In return we offer afull benefits package to include health dental and vision insurance paid time off 401K tuition reimbursement and a hybrid or blended work arrangement (providing balance between in office and work from home).
Along with submitting your resume and completing an application we ask that you kindly take the personality assessment that will be taken into consideration for next steps. You can access this assessment by copying and pasting the link below into a new browser window. The personality assessment is time sensitive so please complete it as soon as possible. are currently adding a Bilingual Processing Coordinator to our team! The successful candidates will work to assist families in obtaining therapy services for their children and to maintain open lines of consistent communication with client families therapists and physicians.
Essential Duties and Responsibilities
- Process all incoming referrals timely
- Verify all referral information is complete and accurate then confirm client eligibility is current
- Enter new clients in KanTime Processing Roster & Referral Report.
- Contact families in regards to availability for treatment special requests and status of therapist staffing.
- Staff new clients by coordinating with therapist in the appropriate geographic area and experience.
- Maintain processing workflow and all aspects required to initiate therapy services.
- Creates Certification Forms to be delivered.
- Request and Retrieve initial authorization from clients Medicaid payor.
- Create and scan electronic documentation to KanTime and create client charts.
- Maintain open communication with families therapists and physicians in regards to delays.
- Request for discharge and perform all appropriate steps if client on hold for 1 month.
- Place clients on/off hold and perform all appropriate steps required.
- Verify clients Medicaid on the 1st and 15th to ensure current eligibility for all processing clients
- Comply with all safety policies practices and procedures. Report unsafe activity to your supervisor.
- Participate in proactive team efforts to achieve departmental and company goals.
- Perform other duties as assigned.
Qualifications
Education and Work Experience Requirements
- High School diploma or General Education Degree (GED).
- Minimum of one 1 years of administrative experience.
Other Qualifications and Skills
- Bilingual English/Spanish with an ability to read write and speak both languages fluently.
- Computer skills to include the Microsoft Office Suite and database activity.
- Strong verbal and written communication skills.
- Ability to carry out detailed but involved written instructions.
- Excellent problem solving skills.
- Excellent computer skills to include Microsoft Office Suite and database activity.
- Ability to multitask.
- Ability to add subtract multiply and divide with simple twodigit numbers.
Physical Demands/Working Environment
- While performing the duties of this job the employee is regularly required to stand sit; talk hear and use hands and fingers to operate a computer and telephone keyboard.
- Ability to sit at a computer for an extended period.
- Light physical activity performing nonstrenuous activities of an Administrative nature.
- Specific vision abilities required by this job include close vision requirements (clear vision at 20 inches or less).
- Moderate noise (i.e. business office with computers phone and printers light traffic).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About KidsCare
Established in 2003 we are a pediatric home health agency serving children with special needs across the country. Our focus is on nursing speech physical and occupational therapy as well as providing case management for children up to 18 years of age. Founded upon the principle that patient care/therapy is most effective when it is oneonone set in a familiar environment and includes family member and caregiver involvement the organization has grown from its original roots in Dallas Texas to a multistate operation. Regardless of this growth however our original commitment of providing quality health care to every child and family serviced as never changed. If you are looking to be a part of a company whose culture is rooted in the C.A.R.E of others please review the opportunity below and be sure to visit our website at a full listing of our open positions.
Required Experience:
IC
Employment Type
Full-Time
