Workforce Supervisor
Workforce Supervisor
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Job Description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.
WORKFORCE SUPERVISOR
Division of Employment and Rehabilitation Services (DERS)
Workforce Solutions Administration (WSA)
4425 West Olive Avenue Glendale Arizona 85302
Salary: $24.0200/ hourly $49961.60 annually)
Grade: 21
Closing Date: Open until sufficient resumes are received
Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals that are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come join the DES Team!
The Department of Economic Security Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.
DES is seeking an experienced and highly motivated individual to join our team as a Workforce Supervisor with the Workforce Solutions Administration (WSA). This position is responsible for providing leadership coordination and supervision of the daily activities of an operations team setting priorities for the team to ensure task completion and coordinating work activities with other supervisors. Decisions and problemsolving are guided by policies procedures and business plans. Depending on the assignment leadership coordination and supervision is provided in an office environment or virtual environment for local or geographically dispersed teams. This position will be required to utilize a business methodology that drives continuous improvement.
Depending on the population served must be willing and able to work in places of client gathering; housing or farm locations; rural remote areas of the state; correctional facilities; and working outside of traditional 85 work hours.
Essential Duties and Responsibilities include but are not limited to:
Plan and coordinate daily work assignments according to a system of management principles; provide direction and instructions to staff to ensure efficient operation of the programs in area of responsibility.
Perform recruitment onboarding training performance management functions to maintain an effective & efficient work environment which includes inperson meetings.
Attend and conduct meetings for the dissemination of information and program compliance may require in state as well as regional travel.
Design and implement procedures to ensure office operations and services are effective and efficient to meet program goals. Confer with management to resolve issues.
Partners with local area business service team leaders to meet local employer needs and prevent duplication of efforts requires inperson meetings at our partners sites.
Collect compile analyze and submit data and correspondence timely to all Division/Administration requests.
Interpret rules regulations and policies along with Equal Employment Opportunity (EEO) and affirmative action mandates governing Department of Labor (DOL)/DES programs.
Knowledge of labor market information and indemand industries and occupations.
Knowledge of interviewing techniques transferable skills assessment tools and strategies.
Knowledge of special needs of minority groups and disadvantaged persons.
Skill In leadership and developing the confidence competence and potential of individual staff and teams.
Skill in customer service teamwork collaboration and interpersonal communication including deescalation and conflict resolution.
Skill in written and verbal communication including public speaking and presentation.
Ability to learn and apply applicable Federal and State laws rules regulations policies and procedures.
Ability to lead professional staff in the delivery of employment and employer services.
Ability to develop a positive productive motivated teamoriented work culture.
Travel to locations within assigned area and to statewide meetings which may include navigation in rural or otherwise difficult to locate areas.
Ability to promote verbally and in writing to diverse audiences.
The ideal candidate for this position will have:
High School Diploma or equivalent.
Two 2 years of supervisory experience or two 2 years in the private sector business to business or human resources experience.
Experience working with veterans.
Bilingual skills.
Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8804 and the Adult Protective Services Registry pursuant to A.R.S. 46459.
Candidate shall have or meet the requirements to obtain prior to their first day of employment a valid Level One Arizona fingerprint clearance card issued pursuant to Arizona Revised Statute 411758.07.
Must pass a secondary background check conducted by Maricopa County to obtain badge access to Maricopa County locations (Local Workforce Development Areas).
Successfully pass background and reference checks; employment is contingent upon completion of the abovementioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (EVerify).
Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current valid classappropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on State business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code A.A.C. R210207.11.
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical dental life and shortterm disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and longterm disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours biweekly for the first 3 years
Paid Parental LeaveUp to 12 weeks per year paid leave for newborn or newlyplaced foster/adopted child (pilot program).
Sick time accrued at 3.70 hours biweekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the LongTerm Disability (LTD) program after a 27week waiting period. The ASRS defined benefit plan provides for lifelong income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of taxdeferred retirement investments.
On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.
For questions about this career opportunity please contact Liz Alarcon ator email
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contactingor emailing Requests should be made as early as possible to allow time to arrange the accommodation.
Required Experience:
Manager
Employment Type
Full-Time
