Branch Manager
Branch Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
*Hired candidate will be eligible for a $3000 sign on bonus*
Founded in 1963 FirstBank is Colorados largest locally owned holding company and we are still growing serving customers in Colorado and Arizona. Our growth can be attributed to one simple philosophy: do right by customers communities and employees which is at the center of the companys banking for good mantra. FirstBank believes that diversity equity and inclusion are part of everything we do both within and outside our company and we take pride in hiring and training a diverse and talented group. We strive to not only maintain a diverse workforce but also ensure our employee experience garners a sense of belonging is inclusive and equitable. FirstBank believes that a company is nothing without the people that comprise it. By joining the FirstBank team you will experience our great team culture with ample opportunity for growth. Theres an opportunity for everyone with positions across the company from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and join the team!
A Brief Overview
A Branch Manager oversees all branch functions including overall responsibility for branch performance. A Branch Manager is responsible for leading managing and coaching a team of sales and service employees including supervisors to meet sales goals meet all operational objectives and create an excellent customer experience. This will include effectively resolving issues with customers and employees. A Branch Manager is expected to lead a successful branch by cultivating longterm business and consumer relationships to ensure branch growth through customer retention and developing customer relationships.
What you will do
- Oversees operational processes and approves transactions and exceptions
- Ensures a positive and engaging experience for customers and employees
- Resolves escalated customer issues and complaints
- Ensures operations are compliant with regulations and internal policies
- Leads inbranch customer engagement and development to achieve product sales and growth
- Oversees employee development including operations training product knowledge customer service etc
- Oversees branch security and safety may include training other employees
- Opens and closes the bank on his or her own consistent with security policy
- Operates the branch in absence of officers and branch managers when necessary and consistent with security policy
- Ensures proper branch coverage and scheduling
- Ensures professional development of staff
- Manages premises and facilities
- Works with branch manager to accomplish goals and objectives
- Prepares and conducts employee reviews (including disciplinary notices)
- Oversees hiring and placement of staff
- Oversees management reporting and data tracking
- Assists in the promotion of marketwide initiatives
- All other duties as assigned based on branch/market needs
- Oversees high risk processes (including safe deposit and Signature Guarantees)
- Approves high risk transactions and exceptions at elevated limits
- Serves as a resource and leader to other market supervisors
- Actively participates in maintaining consistency and procedural updates that come out of the Branch Operations meetings
- Leads operational training for Management Trainees
- Oversees Human Resources decisions including hiring and terminations (with assistance from HR department)
- Performs other duties and projects as assigned
- Understands and complies with all provisions of the Safety in the Workplace policy
- Hours can vary from 3540/week
Supervises the work of a group of direct reports. Responsible for performance management and evaluations; hiring and staffing scheduling. Enforces policies and procedures. Directs daytoday work of employees through supervision of lead staff or directly. Supervisory responsibilities may be limited to a specific shift or a portion of a function facility or location. May assist with training and payroll. Coaches and develops staff.
Minimum Requirements
- Typically requires 5 years of management experience with at least 2 of those in a management/supervisory position at FirstBank preferably at a branch.
- Prior supervisory or management experience may substitute for tenure at FirstBank.
Preferred Requirements
- Bachelors degree in a related field
- Personnel management experience
- Proven leadership skills
- Strong problemsolving skills
Knowledge Skills and Abilities
Exhibit strength in these categories:
- Leadership
- Ability to multitask
- Decisionmaking
- Compliance
- New Accounts
- Teller functions
- Bank policies
- Human resources
- Customer service
- Relationship building and development of customers
- Coaching and development of employees
- Communication both written and verbal
- Product and process knowledge
Working Conditions and Physical Requirements
- Frequently remains stationary throughout a typical business day
- Frequently operates a computer and other office machinery such as a calculator copy machine and computer printer
- Occasionally moves about inside the office to access file cabinets office machinery and other rooms
- Occasionally positions self to access drawers and shelves of various heights
- Frequently reaches for and handles paperwork and files
- Constantly communicates with customers coworkers and management inperson and on the phone
- Must be able to exchange accurate information
- FirstBank does not currently offer fully remote positions except as required by law. The actual number of inoffice days that may be required will vary by business unit role and business need.
Salary Range
$29.20 Per Hour to $35.00 Per Hour
Statement of Benefits
FirstBank offers a suite of benefits that support our employees professional financial physical emotional and spiritual wellbeing. Benefits currently offered with our positions include: Paid Time Off/paid leave programs 401K/Employee Stock Ownership United Healthcare medical MetLife dental VSP vision Employee tuition reimbursement Volunteer Time Off ShortTerm Disability LongTerm Disability and Group Life Insurance/AD&D
This Job may be eligible for the:
- New Accounts CrossSell Queue Incentive Plan
EOE/Affirmative Action
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin genetic information disability veteran status or any other legally protected characteristic. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.
Colorado Job Application Fairness Act
Under Colorados Job Application Fairness Act you have the right to redact from any documents that you submit in connection with your application information that identifies your age date of birth or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information please redact it prior to submitting the documentation
*This opportunity is expected to close by 3/31/25*
*This opportunity has been extended to 5/2/25*
Required Experience:
Manager
Employment Type
Full-Time
