Senior Technical Application Engineer
Senior Technical Application Engineer
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Job Description
Job Description Summary
Grid Automation offers its customers a complete range of innovative products systems and services covering design and manufacture as well as commissioning and longterm maintenance of Substation Protection and Automation solutions.Grid Automation Technical Applications Engineers (TAE) support the Commercial Team in the coordination and of all commercial and technical activities relating to the Grid Automation Business in the Region.
A vacancy has arisen for a TAE in Poland. The successful candidate will be part of a regional ERCIS TAE team supporting the commercial teams in all technical activities relating to Grid Automation in the Poland Czech R Slovakia Hungary Latvia Lithuania Estonia Regions and primarily the position will be based in Poland.
Job Description
Roles and Responsibilities
- Execute the review analysis and resolution of assigned customer application enquiries using sound engineering principles and adhering to business standards practices procedures and product / deadline requirements
- Provision of technical support to internal and external customers on the complete range of Grid Automation Products (focused on Protection relays (MV and HV) as well as Software solutions (Protection remote engineering access asset monitoring digital Control System network management cybersecurity etc) both by telephone and face to face meetings. The role will consist of both officebased responsibilities and visits to customer sites.
- Assist the Commercial/Sales organisation in ensuring the best technical solution promotion of products presentations and assistance during technical negotiations as well as completing formal tenders for Grid Automation products/solutions in line with customer specifications.
- Conduct customer trainings to help customers in the application and the operation of the Grid Automation products and services.
- Attendance of trade shows seminars and conferences as necessary.
Qualifications/Requirements
- Degree in Electrical / Electronic Engineering
- Experience in a customer facing engineering position
Advanced Substation Protection and/or Substation Control System
Applications Knowledge within Transmission & Distribution segment
Experience with IEC 61850 based Substation Automation solutions / Cyber Security / Software defined solutions is highly desirable
Working knowledge of Substation Protection Substation Automation and RTUs and be able to assist the customers in the selection and implementation of the best GE Vernova solution for their applications.
Experience with Network protocols HMI systems and software packages are highly desirable.
Ability to analyse specific applications and produce technical reports
Commercial Acumen
Able to travel both in country and overseas
Languages Polish and English (duties require writing and verbal communication with customers)
Desired Characteristics
- Strong oral and written communication and presentation skills as well as strong interpersonal skills.
- Ability to work on multiple enquiries simultaneously.
- Effective problem identification and solution skills.
Additional Information
Relocation Assistance Provided: No
Required Experience:
Senior IC
Employment Type
Full-Time
