General Manager
General Manager
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$ 180 - 200
1 Vacancy
Job Description
Job Summary:
The Hotel Manager at Ocean Place Resort & Spa in Long Branch New Jersey is a key leadership role in the hospitality industry. This is a full time management position with a primary responsibility of overseeing the daily operations and strategic direction of the hotel. The Hotel Manager will work closely with the executive team to ensure the highest level of guest satisfaction employee engagement and profitability. This individual must have a passion for exceptional guest service and be able to lead a team to deliver a memorable experience for guests.
Compensation & Benefits:
This is a full time salaried position with a competitive compensation package and benefits including health insurance paid time off and opportunities for advancement.
Responsibilities:
Oversee the daily operations of the hotel including front desk housekeeping maintenance and food & beverage departments
Develop and implement strategies to achieve financial goals and improve guest satisfaction
Manage and mentor a team of employees including hiring training and scheduling
Ensure a high level of service is provided to all guests addressing any issues that may arise with professionalism and efficiency
Monitor and control expenses to ensure profitability
Coordinate with vendors and suppliers to maintain quality and cost control
Maintain and update hotel policies and procedures to ensure compliance with company standards and government regulations
Conduct regular staff meetings to communicate goals expectations and updates
Develop and implement training programs to ensure consistent service standards are met
Handle guest complaints and resolve any issues in a timely manner
Maintain a working knowledge of market trends competition and industry developments to make strategic decisions
Ensure all safety and security protocols are followed to provide a safe environment for guests and employees
Collaborate with sales and marketing teams to promote the hotel and increase revenue opportunities
Perform other duties as assigned by the executive team.
Requirements:
Bachelors degree in Hospitality Management or related field preferred
Minimum of 5 years of experience in a management position in the hospitality industry
Strong leadership skills and the ability to motivate and develop a team
Proven track record of achieving financial goals and improving guest satisfaction
Excellent communication and interpersonal skills
Ability to work a flexible schedule including weekends and holidays
Knowledge of hotel operations revenue management and budgeting
Proficient in Microsoft Office and hotel management software
Must be eligible to work in the United States.
In accordance with New Jersey State Legislature (New Jersey Legislature Bill S2310 Sca 1R) which requires private employers with ten 10 or more employees to include a range of pay for all advertised jobs promotion or transfer opportunities. This position pays $180k $200k/ year dependent on experience.
Were anequal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
Director
Employment Type
Full-Time
