Service Lane Manager - Ira Subaru
Service Lane Manager - Ira Subaru
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1 Vacancy
Job Description
Overview
Ira Subaru just opened up a Brand New 23000 Sq Ft. State Of Art Facility in Danvers!
We arepart of the fast growing Group 1 Automotive a leader in automotive retail and are looking to add a qualified AUTOMOTIVE SERVICE LANEMANAGER to our team.
In addition to competitive pay we offer our associates the following benefits:
- Industry Leading Pay Plan
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid TimeOff
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
Responsibilities:
- Managethe service drive staff and monitor their performance.
- Forecast goals and objectives for the department and ensure they are met.
- Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction.
- Maintain daily sales and production records as required by dealership management.
- Ensure that the service department meets all customer satisfaction (CSI) and financial goals.
- Establish and maintain good working relationships with customers to encourage repeat and referral business.
- Handle customer complaints tactfully promptly and with concern for the customer.
- Ensure proper repair techniques are being used.
- Schedule training as necessary to properly repair and service vehicles.
- Stay up to date on product changes and new products.
- Understand and comply with federal state and local regulations that affect service department operations such as hazardous waste disposal OSHA righttoknow etc.
- Other duties may be assigned by management.
- Demonstrates behaviors consistent with the Companys Values in all interactions with customers coworkers and vendors.
Qualifications:
- Two or more years management experience in an automotive service department preferred.
- Supervisory skills.
- CDK experience a plus.
- Ability to work independently and be selfmotivated.
- A desire to work in a commission performancebased environment.
- Great attitude with highenergy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
Group 1 Automotive a Fortune 250 company is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.
If you are in alignment with our values of integrity transparency professionalism teamwork and respect now might be the time for you to accelerate your career as part of the best company in automotive retail.
To learn more about our company visit .
Apply today or refer a qualified friend.
*All applicants must pass preemployment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity Employer.
LIJG1
Required Experience:
Manager
Employment Type
Full-Time
