Head of Operational Training
Head of Operational Training
Posted on :
20-04-2025
Employer Active
1 Vacancy
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Job Description
Who we are
The Skytanking organisation has two divisions Fuel and Airport Operations the Fuel division is headquartered in Hamburg Germany and a part of Primeflight (headquartered in Houston USA) this role will reports into Operations Director within Airport Operations in the event of cross product and/or global initiatives then the role will function within a wider Skytanking/Primeflight team . All references in this JD are on the basis of operating within the Airport Operations division only; which is currently based in London England and operating in the U.K. Netherlands and Italy.
A leadership role which is a key member of the Skytanking Operations team working in collaboration with the Station Managers and the Training & Safety Compliance Manager. The role will be responsible for the overall management of the stations training teams ensuring the effective delivery of training programs across all departments. This role involves maintaining highquality training and compliance standards leading and coaching the training teams and working closely with senior management to drive continuous improvement in training initiatives.
A key focus of the role will be to conduct a root and branch review of all current training processes controls and systems before making strategic recommendations for the framework governance controls systems and processes to enable the business to deliver operational excellence for our clients. This is a people centric role developing and delivering through the training teams first in class training and coaching enabling our employees to be the best safety and service delivery in the ground handling market.
Responsible for ensuring compliant and appropriate training coaching and accountability for all business unit training managers and team members with the objective to optimise the regional resource pool as the market leader whilst ensuring all operations comply with our longterm goals and vision.
Your tasks
JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS
- Ensure safe and secure operations in all aspects
- Oversee the consistency and quality of training and compliance standards across the Skytanking team ensuring alignment with organizational goals.
- Develop manage and maintain comprehensive training programs to ensure consistency in training delivery and exceed expectations.
- Implement practical and effective training plans regularly reviewing and refining them to meet operational needs.
- Act as a key driver in the development and of training and compliance programs.
- Collaborate with the Senior Management Team to ensure the efficient delivery of training sessions and courses.
- Ensure service delivery to airline customers aligns with service level agreements and operational targets.
- Provide leadership and daytoday coaching of station training managers fostering employee development through mentoring training and performance reviews.
- Establish and monitor Key Performance Indicators (KPIs) related to training and compliance ensuring continuous improvement.
- Maintain strong communication and interpersonal skills to effectively follow procedures and engage with stakeholders.
- Demonstrate excellence and knowledge in the audit process to ensure compliance with industry and regulatory standards.
- Coaching mentoring and development of resource planning/allocation teams including performance management talent management and succession planning.
- Delegate responsibilities to empower and hold accountable the work of direct reports providing guidance and motivation to drive maximum performance.
- Develop and implement framework governance controls systems and processes including delivering the business strategic goal of a singular regional training management standard/process and costs.
Your profile
Qualifications
- Bachelors degree plus a relevant postgraduate professional qualification in Training or equivalent experience.
- Proven track record of exceptional performance and service delivery of training in airport operations (or equivalent/adjacent sector e.g logistics) leadership role including leading a team of aviation training professionals.
- Having direct and full ownership experience and a proven track record of delivering training requirements in line with a companywide training budget.
- Evidence of having a passion for working with people and working beyond the confines of the job description.
- Outstanding communication skills able to deliver bad news and give it a positive outlook as well as ability to influence senior stakeholders including airline customers and regulatory bodies.
- Proven organisation skills and ability to prioritise.
- Thrives on constant change.
- Advanced in the use of MS Office applications and Operational systems.
- Yes able to influence people at all levels within the company Language
- Spoken and written fluency in English is mandatory; spoken and written fluency in another European language (as a second language) would be an advantage
- Must be able to work across the UK and Europe (based in London or any of the UK Stations travelling approx. 95 of time) this is a field role with no home working.
- Can obtain security clearance and qualify for an airside security pass (no legal restrictions)
- Possesses a valid full UK drivers license and Passport
We offer you:
- Pension
- Cycle to Work
- Employee Assistance Programme
- Life Assurance
- Discounted Gym Membership
- Discounted Shopping Platform
Your contact
Please send us your application exclusively via the online application form. In case of questions please dont hesitate to reach out to
Skytanking Aviation Services ENG Limited
A PrimeFlight company
About us
At Skytanking we have been providing aviationrelated services since 1999. In addition to aviation fuelling our portfolio includes ground handling tank farm and hydrant management investments in fuelling infrastructure and engineering services. Our customers include airlines airports and oil companies. Our 3000 employees refuel an aircraft every 25 seconds on average at more than 93 airports in 15 countries in Europe Asia Africa and Australia. Skytanking is a 100 subsidiary of PrimeFlight Aviation Services Inc. which employs around 8000 people at more than 220 airports.
Required Experience:
Director
Employment Type
Full-Time
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