Senior Manager of ClinicPractice
Senior Manager of ClinicPractice
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1 Vacancy
Job Description
At Mass General Brigham we know it takes a surprising range of talented professionals to advance our missionfrom doctors nurses business people and tech experts to dedicated researchers and systems analysts. As a notforprofit organization Mass General Brigham is committed to supporting patient care research teaching and service to the community. We place great value on being a diverse equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color people with disabilities LGBTQ community and/or gender expansive first and secondgeneration immigrants veterans and people from different socioeconomic backgrounds to apply.
Job Summary
Responsible for medium to large singlesite practice or larger multisite practices 3 or more locations). Provides direct supervision of the administrative and clinical support staff and operational duties and functions. As a member of the leadership team provides administrative cross coverage to manage staffing and/or operational issues.Does this position require Patient Care No
Essential Functions
Oversees the daytoday administrative performance of secretarial and clinical support staff and manage staff schedules. Evaluates daily staffing needs and coordinates replacement of staff.
Performs hiring orientation and evaluation of staff. Administers corrective action if appropriate.
Assists in the career development of practice employees through ongoing coaching counseling and training.
Oversees the departments payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff.
Evaluates develops and implements administrative systems and procedures designed to maximize practice operations.
Collaborates with practice leaders on the preparation of the practices annual budgets.
Regularly evaluates and analyzes practice performance metrics.
Qualifications
Education
Bachelors Degree Related Field of Study required
Masters Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
N/A
Experience
supervisory experience 35 years required
experience working in an academic healthcare environment 35 years required
Knowledge Skills and Abilities
Strong understanding of all Office Suite.
Strong communication and organizational skills.
Strong and proven leadership skills.
Ability to work with staff of all levels.
Excellent time management skills.
Analytical and Math Skills.
Knowledge of Accounting Principles.
Ability to adapt to multiple and rapidly changing priorities and deadlines.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Senior Manager
Employment Type
Full-Time
