- Manage and organize the delivery to be made to customers/client in right quantity and specification
- Being thoroughly informed with orders stock availability lead a handson and timely efficient delivery along with smooth customer service
- Smooth alignment and relationship with Operations Store management HO Buyers Field Sales and Delivery team if needed
- To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it
- To update the KPIs on daily basis
- To handle and coordinate customer complaints regarding delivery issues
- To acquire customer feedback on periodical basis.
- To coordinate with head office regarding fuel expenses KPIs fixed costing third party vehicle expenses etc.
- Perform competitors promotions check to give ongoing feedback on main competitors (retailers wholesalers etc. per customer segment (HoReCa Trader Services Companies & Offices) to Buying Department.
- Coach and train team members on existing and new concepts technology and functionality to pave their way towards the successful achievement of the functional objectives of the team thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude.
Qualifications :
Bachelors or Intermediate with 68 years of experience
Remote Work :
No
Employment Type :
Fulltime