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Lodge Wholesale Travel Specialist Luxury Travel Company Sandton
Kendrick Recruitment is now seeking a skilled and experienced Lodge Wholesale Travel Specialist to join a highend travel company based in Sandton. This position is perfect for someone with a passion for tailormade travel experiences and a deep understanding of Africa s luxury lodge offerings.
Key Responsibilities:
Engage consistently with colleagues agents operators guests and suppliers via phone and email
Creatively plan and design bespoke leisure FIT itineraries
Manage the full reservations process from initial quote through to finalising bookings invoicing and travel documents
Ensure adherence to turnaround times in line with standard operating procedures
Proactively sell products and services to curate the best possible guest experiences
Provide Saturday and Public Holiday support on a rotating basis
Act as backup for colleagues during their absence
Participate in training sessions to expand product knowledge
Uphold the brand values of care for people land and wildlife
Knowledge Required:
Strong knowledge of travel destinations across South Southern and East Africa
Indepth geographical and logistical understanding of at least two of the mentioned regions
Solid grasp of excellent service delivery within the luxury travel sector
Proficiency in Tourplan or similar booking systems
Strong organizational and lateral thinking abilities
Initiative and a proactive mindset
Skills Required:
Fluent in written and spoken English with excellent communication skills
Strong time management and task prioritisation skills
Competence with Microsoft Office (Word Excel PowerPoint Outlook)
Familiarity with platforms such as Tourplan WETU ZOHO and Maximizer
Analytical understanding of quantitative and qualitative data
Commercial awareness and strategic thinking abilities
Creativity in crafting luxury guest experiences
High attention to detail and structured workflow
Strong interpersonal skills with a collaborative mindset
Conflict resolution and problemsolving capabilities
Paperless and digital file management proficiency
Ability to work flexible hours and travel when required
Selfmotivated responsible and enthusiastic about the travel industry
Experience Required:
Minimum of 3 5 years experience in tour operating
Tourplan experience highly advantageous
WETU experience preferred
A methodical detailoriented approach with creativity and resilience under pressure
Ability to complete routine tasks while maintaining high energy and flexibility
Adaptability and decisiveness in a dynamic working environment
If you are a travel specialist who thrives in a highperformance environment and has a genuine passion for luxury African travel we would love to hear from you. Apply today to take the next step in your travel career.
Full Time