Operations Manager
Operations Manager
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Job Alert
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45000 - 50000
1 Vacancy
Job Description
Kendrick Recruitment is now seeking a dynamic and experienced Operations Manager for a luxury touring company based in Cape Town. This is a fastpaced and diverse role ideal for someone who thrives in a handson environment and is passionate about delivering worldclass travel experiences.
Key Responsibilities:
Operations Management
Oversee Adventure Store Manager and Assistants to ensure efficient stock management and tourreadiness.
Maintain headquarters in top condition and ensure it remains guestready at all times.
Implement and continuously improve operational systems and processes.
Storeroom & Equipment Management
Ensure touring equipment is in excellent condition and up to company standards.
Maintain organization and cleanliness in the store and manage inventory.
Ensure three Gourmet Pantries are packed and ready for immediate tour deployment.
Handle equipment repairs and sourcing with procurement approval from senior management.
Conduct monthly stock takes and submit timely reports.
Fleet Management
Monitor servicing licensing and maintenance of all company vehicles.
Ensure timely booking and servicing through the Store Manager.
Guide Management
Oversee guide allocations through the Guide Logistics Coordinator.
Support the Guide Manager in training development and wellbeing of all guides.
Manage guide recruitment onboarding and scheduling six months in advance.
Organize quarterly training sessions and regular guide checkins.
Ensure guides are properly uniformed and presentable.
Event Management
Coordinate logistics for Beach Club setups and small onsite events.
Manage client and internal event planning and .
Oversee marketing events to elevate brand visibility and reputation.
Meetings & Reporting
Conduct weekly oneonone meetings with the Store Manager.
Hold regular checkins with senior leadership to discuss operational updates.
Qualifications & Skills:
Strong knowledge of Cape Town and surrounding regions.
Excellent administrative and computer skills.
Highly organized with strong multitasking capabilities.
Dependable detailoriented and adaptable.
Effective problemsolving skills and ability to perform under pressure.
Strong leadership and communication abilities.
Experience in budgeting forecasting and implementing operational systems.
Confident decisionmaker with a collaborative mindset.
Willingness to be involved across all areas of the business as needed.
Who You Are:
Polished and professional with a high attention to detail.
Thrive in highpressure environments and enjoy solving challenges.
Excellent communicator and relationship builder.
Proactive selfmotivated and openminded.
Passionate about travel and tourism with a guestfirst mindset.
Flexible with working hours and responsibilities.
Fast learner adaptable and driven to make a positive impact.
If you re a highly organized solutionoriented leader with a love for the travel industry send your CV to apply for this exciting opportunity.
Employment Type
Full Time
