Senior Enterprise Network Telecom Engineer

Salt Lake CountyA career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees lives from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment we appreciate employees through great benefits a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays up to 24 vacation days 12 sick days and one personal day every year. We work in a hybrid environment giving you flexibility to manage working from home and being in office.

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10 contribution

Medical coverage including a 100 county paid premium optionDental and Vision coverage including coverage for adult designees

• Health Savings account with a county contribution up to $1200/year Flexible Spending Account
• 100 countypaid LongTerm Disability and ShortTerm Disability option
• Professional Development
• Plus: Onsite medical clinic childcare and gym; hospital insurance pet insurance auto and home insurance and discounts at County facilities.

JOB SUMMARY

The Senior Enterprise Network / Telecom Engineer is responsible for designing securing and optimizing enterprisewide network and telecommunications infrastructure to ensure high availability and performance. This role manages complex network architectures VoIP call center technologies and firewall security while implementing best practices for secure connectivity VPN solutions and network authentication. Serving as a technical mentor and escalation point this individual collaborates with crossfunctional teams and leadership to enhance network reliability security and overall service efficiency.

MINIMUM QUALIFICATIONS

Bachelors degree from an accredited college or university in Information Technology or closely related field plus 5 years of related experience; OR an equivalent combination of nine 9 years of directly related enterprise network and telecommunications education and experience in a similar environment of size and scope.

Professional/Engineering level certifications in computer networking information security or telecommunications systems are preferred.

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

• Optimize and maintain enterprise routing switching and wireless networks (OSPF BGP VLANs STP VXLAN) to ensure high availability and minimal disruptions.
• Troubleshoot and resolve complex network performance latency and connectivity issues using monitoring tools and packet analysis.
• Design and implement enterprisewide network solutions (LAN WAN SDN WLAN Data Center) with highavailability and failover strategies.
• Implement and manage nextgeneration firewalls (NGFW) VPNs and network access control (NAC) to ensure secure and reliable connectivity.
• Configure and enforce identitybased security policies 802.1x RADIUS TACACS MFA) and collaborate with security teams to mitigate networkbased threats.
• Ensure adherence to industry (NIST PCI HIPAA CJIS) and Salt Lake County policy and security standards.
• Monitor network health and proactively identify performance and security risks using network analytics and automation tools.
• Manage and support enterprise VoIP SIP trunking video conferencing and call center technologies to ensure seamless communication.
• Automate network configurations deployments and policy enforcement using scripting and orchestration frameworks (Python Ansible Terraform).
• Design and maintain hybrid cloud networking solutions (VPNs SDWAN direct cloud connectivity) to support secure and scalable cloud access.
• Provide userfriendly guidance and training on networking and unified communications tools to improve adoption and efficiency.
• Document network architecture policies and operational procedures for internal teams and endusers.
• Mentor junior engineers and IT teams translating complex technical concepts into understandable solutions.
• Collaborate with IT leadership business stakeholders and vendors to align network strategies with organizational objectives.

KNOWLEDGE SKILLS AND ABILITIES (KSA)

Knowledge of:

• Advanced routing and switching (BGP OSPF EIGRP MPLS VXLAN LISP VPLS STP QoS)
• Highavailability technologies (HSRP VRRP GLBP load balancing SDWAN)
• Network protocols and services (IPv4/IPv6 DNS DHCP SNMP NTP multicast)
• Network cabling and cabling standards.(EIA/TIA 568A 568B)
• Secure enterprise wireless design (WiFi 6 WiFi 7 WPA3 RADIUS 802.1x RF planning)
• Remote access solutions (SSL/IPsec VPN ZTNA SASE)
• Cloud networking (VPCs ExpressRoute Direct Connect VPN Gateways)
• VoIP SIP trunking SBC RTP/SRTP E911 call center technologies (ACD IVR UCCX)
• QoS for voice/video SIP security and telecom fraud prevention
• Nextgen firewalls IDS/IPS microsegmentation 802.1x NAC)
• Zero Trust Network Architecture (ZTNA)
• DDoS protection forensic analysis
• Security frameworks and compliance: NIST CIS PCI HIPAA
• Python REST APIs RESTCONF XML NETCONF YANG SDN
• Disaster recovery planning (network failover BGP redundancy DR testing)
• Security breach incident response handling
• Enterpriselevel project leadership mentoring junior engineers
• Clear communication with executives IT teams and endusers
• Technical documentation network diagrams and compliance reporting

Skills and Abilities to:

• Design implement and maintain enterprisewide network and security infrastructure
• Secure enterprise networks against evolving cyber threats using best practices
• Troubleshoot complex network VoIP and security issues efficiently
• Lead incident response efforts and develop policy and procedures
• Automate network and security processes for efficiency and risk reduction
• Translate complex technical concepts into businessaligned recommendations
• Train and mentor junior engineers fostering professional growth
• Work collaboratively across teams to support enterprise IT initiatives

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work duties are typically performed in a general office setting.

IMPORTANT INFORMATION REGARDING THIS POSITION

Is subject to callout 24 hours a day to support the IT organization and Countys business needs.

May be required to work holidays nights and weekends as needed.

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.