Office Manager needed for a LTL freight company
Office Manager needed for a LTL freight company
Posted on :
19-04-2025
Employer Active
1 Vacancy
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Job Description
Join the Oak Harbor Freight Lines family where success and tradition meet in a regional trucking story spanning over a century. With 107 years and counting of dedicated service across Washington Oregon Idaho Nevada Utah Arizona and California we are more than just a company we are a legacy.
Benefits:
- Comprehensive medical dental and vision insurance with multiple plan options to fit your needs.
- Employeeonly coverage: Costs up to 2 of gross income.
- Family coverage: Cost up to 4 of gross income.
- 401K 100 match up to 5 of employees contribution.
- Accrue 80 hours of PTO within the first 11 months.
- Holiday pay after your 90 days.
Essential Duties and Responsibilities:
- Lead the team members to ensure customers receive a World Class experience.
- Identify training opportunities and assign appropriate training.
- Handle escalated customer concerns.
- Work closely with operations leaders to help resolve larger customer issues.
- Report indirectly to the local Terminal Manager in regard to issues affecting the operations or team members.
- Pull daily phone activity logs and report numbers to Director and hold team members accountable if not meeting minimum expectations.
- Monitor specific reports in the AS400 to ensure all work is meeting expectations.
- Responsible for coaching issuing discipline and participate in hiring process.
- Responsible for onboarding and overseeing training for new employees.
- Support Director of Customer Experience by handling other duties as assigned.
Experience Skills and Qualifications:
- 3 years experience in a supervisor role required.
- Freight and/or LTL experience required.
- Customer service experience required.
- Demonstrated expertise in leadership teambuilding and fostering strong interpersonal relationships.
- Ability to influence and work across a variety of levels within an organization without official authority.
- Excellent communication and negotiation skills.
- Strong PC proficiency and experience using MS Office products. AS400 experience preferred but not required.
- H.S. diploma or GED/equivalent required.
Other details
- Pay TypeSalary
- Min Hiring Rate$75000.00
- Max Hiring Rate$90000.00
Required Experience:
IC
Employment Type
Full-Time
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