HR Transaction Delivery Analyst
HR Transaction Delivery Analyst
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1 Vacancy
Job Description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperaturesensitive goods throughout the cold chain. And we bring comfort to people globally. Bestinclass engineering design and manufacturing combined with categoryleading brands in compression controls software and monitoring solutions result in nextgeneration climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change a professional an undergraduate student exploring your first opportunity or recent graduate we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
We are seeking a highly skilled HR Transaction Delivery Analyst to join our team!
Manage and complete transactions efficiently and timely supporting GBS center operations.
This role will involve performing detailed analysis of transactional data assisting in the processing of HR transactions and contributing to the improvement of transactional processes such as payroll recruiting benefits and other related services.
This job is based in ClujNapoca Romania.
We provide a flexible working schedule with the option of working hybrid.
In This Role Your Responsibilities Will Be:
- Assist in processing human resource transactions ensuring accuracy timeliness and compliance with company policies and regulations.
- Analyze transactional data to identify trends discrepancies and opportunities for process improvement.
- Identify process gaps and recommend enhancements for improved efficiency.
- Conduct quality checks and audits to verify data accuracy.
- Track transaction case volume and workload in coordination with the team lead.
- Assist the Transaction Delivery Manager in monitoring and reporting on performance metrics and service level agreements (SLAs).
- Collaborate with team members to resolve transactional issues and respond to customer inquiries.
- Contribute to developing and implementing policies and procedures to standardize transactional processes.
- Participate in continuous improvement initiatives suggesting enhancements to systems and workflows.
- Assist in preparing human resource reports and documentation for audits.
- Stay informed about relevant human resource regulations standards and guidelines.
- Support the transition of transactional services to the shared services center including data migration and system integration.
- Serve as a secondary contact for HR Business Partners (HRBBPs) Centers of Excellence (COEs) and blocking issues as needed.
- Ensure timely resolution of complaints to meet compliance requirements.
- Deliver training and support to new team members and endusers of transactional systems.
- Collaborate with IT and other groups to improve transactional systems in alignment with business needs.
For This Role You Will Need:
- A bachelors degree in human resources business or a related field.
- A minimum of 2 years of experience in a transactional services or human resource role.
- Strong analytical and data analysis skills with proficiency in Excel and other data analysis tools.
- Experience with Workday and ServiceNow platforms and services.
- Attention to detail and a commitment to accuracy and quality in transaction processing.
- Good communication and interpersonal skills with the ability to work effectively in a team environment.
- Ability to manage multiple tasks and prioritize work in a fastpaced environment.
- Knowledge of financial regulations and accounting standards relevant to transactional services.
- Fluency in English.
- Proficiency in at least one additional language (French Italian Spanish Romanian or Czech) both spoken and written.
Preferred Qualifications That Set You Apart:
- Experience with process improvement methodologies and a willingness to inspire change.
- Ability to quickly learn new systems and adapt to changes in processes and technology.
- Technical and Functional Skills and Knowledge:
- Proficiency with Microsoft Office Suite.
- Experience with Workday HCM (Human Capital Management) modules including Core HR Talent Management Recruiting and Payroll.
- Experience with ServiceNow modules particularly in HR Service Delivery Incident Management and Knowledge Management.
- Proficiency in using data analysis tools and software such as Microsoft Excel (advanced functions pivot tables VLOOKUP etc..
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal to make the world a better place. We invest in the endtoend development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including parental leav vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity Equity & Inclusion
At Copeland we believe having a diverse equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed heard respected and valued for their experiences ideas perspectives and expertise. Ultimately our diverse and inclusive culture is the key to driving industryleading innovation better serving our customers and making a positive impact in the communities where we live.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Required Experience:
IC
Employment Type
Full-Time
