Technical Account Manager Telco SI
Technical Account Manager Telco SI
Posted on :
19-04-2025
Employer Active
1 Vacancy
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Job Description
Would you like to join one of the fastestgrowing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS AWS Enterprise Support Technical Account Managers (TAM) support our customers creative and transformative spirit of innovation across all technologies including Compute Storage Database Big Data Applicationlevel Services Networking Serverless Deployment Security and more. This is not a sales role but rather an opportunity to be the principal technical advisor and voice of the customer to organizations ranging from startups to Fortune 500 enterprises.
The Role
As a TAM you will help craft and execute strategies to drive our customers adoption and use of AWS services including EC2 S3 DynamoDB & RDS databases Lambda CloudFront CDN IoT and many more. Your technical acumen and customerfacing skills will enable you to effectively represent AWS within a customers environment and drive discussions with senior leadership regarding incidents tradeoffs support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep your customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10 or more as needed.
Watch a short video about life as a Technical Account Manager here: TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!
Experience with AWS services or other cloud offerings
3 years of technical engineering experience
Experience as a technical account manager consultant solutions architect platform engineer systems engineer cloud architect or in a similar role within cloud computing environments
Experience in operational parameters and troubleshooting for two 2 of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment/Telecommunications
Experience in a 24x7 operational services or support environment
Experience in internal enterprise or external customerfacing environment as a technical lead
Meets/exceeds Amazons functional/technical depth and complexity for this role
Experience in Informational Technology operations
Professional oral and written communication skills presenting to an audience containing one or more decision maker(s)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Role
As a TAM you will help craft and execute strategies to drive our customers adoption and use of AWS services including EC2 S3 DynamoDB & RDS databases Lambda CloudFront CDN IoT and many more. Your technical acumen and customerfacing skills will enable you to effectively represent AWS within a customers environment and drive discussions with senior leadership regarding incidents tradeoffs support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively keep your customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS. This position will require the ability to travel 10 or more as needed.
Watch a short video about life as a Technical Account Manager here: TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!
Experience with AWS services or other cloud offerings
3 years of technical engineering experience
Experience as a technical account manager consultant solutions architect platform engineer systems engineer cloud architect or in a similar role within cloud computing environments
Experience in operational parameters and troubleshooting for two 2 of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment/Telecommunications
Experience in a 24x7 operational services or support environment
Experience in internal enterprise or external customerfacing environment as a technical lead
Meets/exceeds Amazons functional/technical depth and complexity for this role
Experience in Informational Technology operations
Professional oral and written communication skills presenting to an audience containing one or more decision maker(s)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
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