Sr Product Manager Salesforce Hub Delivery
Sr Product Manager Salesforce Hub Delivery
Posted on :
19-04-2025
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1 Vacancy
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Job Description
Amazon is looking for a Senior Product Manager with a strong delivery record and proven Salesforce management experience to lead daytoday Salesforce operations and drive process improvement initiatives. This role requires Salesforce administration experience as well as experience scoping and creating project plans developing processes driving and communicating to senior management. Crossteam coordination project management and executive presentation skills are essential. The ideal candidate will leverage extensive Salesforce administration and product management experience combined with deep analytical capabilities and a keen sense of innovation to manage daytoday responsibilities and lead complex projects from conception to completion.
Key job responsibilities
Develop and analyze complex Salesforce business processes including data management and workflows.
Perform periodic and adhoc testing to ensure data accuracy and integrity in Salesforce.
Troubleshoot issues that arise with Salesforce applications and configurations.
Manage stakeholder and internal customer expectations for both technical and operational support.
Manage and coordinate technical programs across multiple geographies.
Monitor performance trends and recommend solutions.
Develop and maintain standards policies and standard operating procedures.
Create and maintain documentation define best practices and manage communications.
Oversee new user requirements feature requests and expansion.
Provide subject matter expertise for Salesforce platform processes and solutions.
Find opportunities to converge redundant efforts under a singlethreaded model to improve speed and scale.
Identify scale blockers and parity gaps across the Hub Delivery program and work with relevant stakeholders to resolve.
Drive end to end management of assigned business goals.
About the team
At Amazon we are working to be the most Customercentric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly accurately and cost effectively as possible.
The Hub Delivery product allows local small businesses to partner with Amazon to provide flexible and costeffective delivery service to delight customers globally. This is an emerging Amazon Logistics delivery channel and is on an exponential growth trajectory globally. The Sr. Product Manager will lead daytoday Salesforce operations and drive process improvement initiatives.
The Hub Delivery Partner program is part of Amazons fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience in some of the most complex last mile scenarios!
5 years of product or program management product marketing business development or technology experience
Bachelors degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
5 years of Salesforce product or administration management experience.
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
10 years of product management disciplines including scope schedule budget quality along with risk and critical path management experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Develop and analyze complex Salesforce business processes including data management and workflows.
Perform periodic and adhoc testing to ensure data accuracy and integrity in Salesforce.
Troubleshoot issues that arise with Salesforce applications and configurations.
Manage stakeholder and internal customer expectations for both technical and operational support.
Manage and coordinate technical programs across multiple geographies.
Monitor performance trends and recommend solutions.
Develop and maintain standards policies and standard operating procedures.
Create and maintain documentation define best practices and manage communications.
Oversee new user requirements feature requests and expansion.
Provide subject matter expertise for Salesforce platform processes and solutions.
Find opportunities to converge redundant efforts under a singlethreaded model to improve speed and scale.
Identify scale blockers and parity gaps across the Hub Delivery program and work with relevant stakeholders to resolve.
Drive end to end management of assigned business goals.
About the team
At Amazon we are working to be the most Customercentric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly accurately and cost effectively as possible.
The Hub Delivery product allows local small businesses to partner with Amazon to provide flexible and costeffective delivery service to delight customers globally. This is an emerging Amazon Logistics delivery channel and is on an exponential growth trajectory globally. The Sr. Product Manager will lead daytoday Salesforce operations and drive process improvement initiatives.
The Hub Delivery Partner program is part of Amazons fast growing and always evolving rural and urban delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience in some of the most complex last mile scenarios!
5 years of product or program management product marketing business development or technology experience
Bachelors degree or equivalent
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
5 years of Salesforce product or administration management experience.
Experience in influencing senior leadership through data driven insights
Experience working across functional teams and senior stakeholders
10 years of product management disciplines including scope schedule budget quality along with risk and critical path management experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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