drjobs Wealth Management Team - Sr Service Specialist - Merrimack NH

Wealth Management Team - Sr Service Specialist - Merrimack NH

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1 Vacancy
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Job Location drjobs

Merrimack, NH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description:

Wealth Management TeamService Specialist

TheWealth Management team providescustomizedcomprehensivefinancial planning solutionsongoing investment management andthe highest level of serviceto FidelitysHigh Net Worthclients. As a key player on the team you will support an advisory practicetodeliverexceptionalservice and relationship experience through responsiveness proactivity and outstanding service .

This role can be hired as a job grade 2 or 3 based upon experience.

The Purpose of Your Role

Youwill provideexceptional support to a bookofclients through frequent communication and collaborationwith the advisory team and key business partners.By building strong relationshipsandapplyingeffective practice management techniques you willdeliver complex wealth managementservicetoyour clients.

The Value You Deliver

  • Through callschatand emailsyou will support the advisory team and their book of clients taking responsibilityfor complex case management and proactive client outreach

  • Delivering customized service to clients seeking a personalizedhightouch relationship

  • You deliver the best clientexperience in the financial services industry byefficiently and accuratelyresolving issues and taking ownership to solve complex situations

The Skills You Bring

  • Extensive experience working with Account Management Money Movement and Transfers of Assets requests

  • Strongcommunication andorganizationalskillsto prioritize decisions in a fastmoving environment

  • Creative problem resolution skills with an ability to balance risk and the clientexperience

  • Capability totake ownership of complex situations that result in positive outcomes for clients

  • Experience in a team environment that fosters culture of peertopeer coachingcollaborationand recognition

The Expertise You Have

  • Series 7 required

  • Series 63 or ability to obtain upon hire

  • 35years of previous financial services experience

Our Investments in You

Fidelitys greatest advantage is our people and we believe it is important to approach life holistically. We offer a competitive total rewards package including a stable base salary to recognize associate achievements. And ourbenefit programsare designed to help you and your family strike the right balance.

Learn More:Dynamic Working

Certifications:

Series 07 FINRA Series 63 FINRA

Category:

Customer Service Relationship Management Sales

Fidelitys hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days MF) in a Fidelity office.


Required Experience:

Senior IC

Employment Type

Full-Time

About Company

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