Senior Salesforce Consultant Business Analyst mfd
Senior Salesforce Consultant Business Analyst mfd
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Job Description
Why we are looking for support
Your tasks
- Serve as an integrator between business needs and technology solutions to provide solutions to client issues.
- Prepare and lead client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of deliverables.
- Translate business needs into compelling and detailed user stories requirements and acceptance criteria by collaborating closely with clients.
- Lead and coordinate activities throughout the project whilst keeping the client and project stakeholders updated on progress.
- Lead and coordinate QA and UAT activities.
- Stay uptodate on the latest innovations trends and developments around Salesforce to recommend the most cuttingedge solutions to clients.
- Develop skills through Salesforce training courses and mentoring.
- Mentor other resources.
- Conduct relevant research analyse data and continuously improve your proficiency.
- Drive internal initiatives and innovation tasks.
- Participate in sales activities
Requirements
- Minimum of 4 years of experience in consulting or relevant industry.
- Proven experience in functional requirements gathering for at least 4 years.
- At least 4 years of experience with Salesforce Sales Service Marketing and/or Commerce Cloud.
- Experience in sales activities is a must.
- Past experience in IT projects is a must.
- Salesforce certifications are a must.
- Hands on configuration experience with Salesforce formulas process builder flows.
- Experience with process reengineering and handling of client expectations.
- Experience with project management and change management are a plus.
- Proactive cando attitude and a mind geared towards problemsolving is expected.
- Ability to work in a remote team.
- Specialisation in industry clouds such as Consumer Goods Cloud or Non Profit Cloud is a plus.
- English fluency is a must.
- Additional Language skills (German French Spanish) are a plus.
About us
Peak & Peak is a consulting firm dedicated to the digitalization of marketing commerce sales and service sectors. We offer tailored optimizations through technology providing services that range from strategic consulting to comprehensive solution implementation.
While our approach is technologyindependent we primarily utilize Salesforce solutions for implementation as we are an official Salesforce partner. Our clientele includes organizations of varying sizes and our operations are headquartered in Mannheim with additional locations in Saarbrcken Berlin Switzerland Lisbon vora (Portugal) London Greece and New York. Our primary focus is serving mediumsized enterprises within the DACH region and globally.
Our project portfolio spans multiple industries with particular emphasis on the following sectors which share common operational processes:
Consumer Goods Industry
Healthcare & Life Sciences
Manufacturing Companies
Moreover we have developed a specialization in the NGO sector successfully executing numerous projects for nonprofit organizations.
To effectively address our clients challenges in digitalization our team of over 80 experts is organized into specialized competency groups. We operate in an agile environment on projects and provide substantial expertise in the following areas:
Advisory
Architecture
CRM/Core (Implementation)
RGM/TPx (Implementation)
Data & Experience (Implementation)
Technical Support
Required Experience:
Senior IC
Employment Type
Full-Time
