The Global Business Services (GBS) Network Operations team oversees and supports Wolters Kluwers Enterprise Network spanning multiple public/private clouds data centers and offices in North America Europe and Asia Pacific. As part of this team this role will be responsible for the maintenance support and development of our Enterprise Network which spans over 150 global locations and is integral to the companys success. You will provide reactive support for customers networking issues and proactive project work to enable our Enterprise Network Transformation initiatives. This is a handson role and presents an exciting opportunity for anyone passionate about working with largescale Enterprise Networks especially with a focus on public cloud technologies.

KEY RESPONSIBILITIES

• Develop and implement network strategies that align with organizational goals including key network components/platforms such as Cloud Networks (AWS or Azure) switches routers VPNs and firewalls from a variety of vendors (e.g. Cisco).
• Lead network projects from conception through to completion.
• Mentor and train junior network engineers and other IT staff.
• Lead technical teams in troubleshooting and problem resolution escalating problems to appropriate team members or vendors as required.
• Stay updated with the latest industry trends and technologies.
• Ensure compliance with industry standards regulations and best practices. Assisting in audit & compliance activities by providing required evidence and input.
• Implement timely and practical solutions to restore functionality.
• Monitor network performance to ensure optimal operation and capacity of key network locations and equipment daily
• Maintain network documentation including configurations cabling layouts diagrams and operational procedures and protocols.
• Collaborate with various teams departments or external vendors to guarantee that the network meets the organizations requirements.
• Show adaptability in your methods maintain composure in stressful situations and ensure effective communication across various levels and regions.
• Ensure adherence to strict deadlines and manage projects effectively encompassing both the installation and decommissioning of hardware.
• Participate in planning and implementing changes to the network including the installation of new equipment software updates and configuration changes.
• Demonstrate flexibility in your approach remain levelheaded under pressure and communicate effectively at different levels and across regions.

QUALIFICATIONS

You need to have.

• 10 years of handson experience building supporting and maintaining wireless networks for campus environments in a highly redundant network with an emphasis on Cisco wireless within a cloud infrastructure deployment ; 10 years of handson experience building supporting and maintaining of Network Policy & Network Access control tools such Cisco ISE or Cisco Prime
• Experience and ability to troubleshoot AP connectivity issues wireless client devices and monitoring of various WLAN technologies and topologies
• Experience with various wireless tools such as Spectrum Analyzer Protocol Analyzer Ekahau Site Survey Tools and WireShark.
• CCIE Wireless CCNP Wireless or 300415 ENSDWI Certifications are highly desired
• Experience level knowledge of IP networking L2/L3 network protocols (BGPOSPF e.t.c) LAN/WAN TCP/IP DHCP DNS routing SNMP and QOS
• Understanding of Zero Trust IT security model and Web Content Filtering solutions such as Zscaler or Palo Alto Networks.
• Demonstrated ability with scripting coding and automation (e.g. Python Ansible Terraform)
• Cloud certifications such as AWS CLFC02 and/or Azure AZ700 or equivalent
• Experience in working with complex troubleshooting & debugging supporting Secure Cloud Networks (Azure AWS or Google).
• Experience working in large enterprise environments.
• Bachelors degree in relevant field or 6 years of experience

Wed love to see.

• Experience with Cisco Wireless LAN Controllers (WLC SDWAN and DNA is highly desired
• Experience with InfoBlox DDI is highly desired
• Operational experience with CloudFlare Proxy/CloudFlare DNS.
• Advanced networking certifications (e.g. 300415 ENSDWICCNP JNCIP CCIE etc.
• Cloud certifications ANSC01 or equivalent
• Zscaler certifications in Zscaler for Users SSE Zscaler Internet Access (ZIA) Zscaler Private Access (ZPA) and/or Zero Trust Certified Associate (ZTCA)
• Familiarity with observability and monitoring tools such as SolarWinds Thousand Eyes Grafana & Prometheus
• Experience with CloudWatch and/or Azure Monitor

Education & Certifications

• BS /MS or equivalent work experience

Travell requirements

Position requires occasional travel on a domestic and international travel

Benefits:

A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life including Medical Dental & Vision Plans 401(k) FSA/HSA Commuter Benefits Tuition Assistance Plan Vacation and Sick Time and Paid Parental Leave. Full details of our benefits are available Matters

Wolters Kluwer strives for an inclusive company culture in which we attract develop and retain diverse talent to achieve our strategy. As a global company having a diverse workforce is of the utmost importance. Weve been recognized by employees as a European Diversity Leader in the Financial Times as one of Forbes Americas Best Employers for Diversity inand 2020 and as one of Forbes Americas Best Employers for Women inand 2018. In 2020 we placed third in the Female Board Index and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

Compensation: