Lead Experience Designer
Lead Experience Designer
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Salary Not Disclosed
1 Vacancy
Job Description
We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves
Join us in shaping the future of Ford Motor Company as part of a global organization with exceptional colleagues in worldclass facilities. As part of Ford Design youll be at the cutting edge of Fords most strategically critical work designing people and societys needs into the heart of our next generation of products services and experiences.
In this position...
The HCD Team is responsible for the endtoend experience including digital and physical design of new businesses new products and new services. We are looking for creative individuals to join us and help further the vision and mission of HCDs team. We are committed to envisioning and crafting simple thoughtful enjoyable and compelling products and services for customers.
The position requires demonstrable expertise in creating industryleading experiences from research insights and future trends.
Youll be responsible for creating experience design principles journey mapping service blueprinting and experience road mapping that align with needs of our endusers and businesses.
Responsibilities
What youll do...
- Lead Experience Definition: Identify and define strategic experience opportunities that align user needs/passions with business goals.
- Design Research: Serve as one of the subject matter experts (SME) on the HumanCentered Design (HCD) team for design research methodologies and their application.
- Lead Insight Translation: Expertly translate customer/user insights into actionable design briefs and opportunities for design.
- Lead Rapid Prototyping: Develop quick iterative prototypes (especially with digital tools) to test and validate concepts.
- Lead Experience Requirements Definition: Define comprehensive experience requirements including key enablers user needs and system requirements to ensure successful outcomes.
- Support Product Concept Ideation and Creation: Facilitate the use of domainbased Experience Content Strategies in product concepting and design.
- Lead Program Collaboration: Collaborate with key programs to ensure the consistent application of domainbased Experience Content Strategies and validate that key experiences are addressed in program assumptions.
- Lead Experience Content Submission: Lead the submission process for platform content that falls outside of specific programs.
Qualifications
Youll have...
- A portfolio or case study demonstrating your researchdriven design process
- Degree in Human Factors Interaction Design Industrial Design Graphic Design or related technical field
- 5 years of experience/service design experience with emphasis on the conception user validation and delivery of applications and/or services as part of a multidisciplinary team
- Experience leading the strategy design development and launch of B2B or B2C facing products or services
- Strong verbal written and visual presentation skills
Even better you may have...
- Masters degree in Human Factors Interaction Design Industrial Design Graphic Design or related technical field
- 7 years of experience/service design experience with emphasis on the conception user validation and delivery of applications and/or services as part of a multidisciplinary team
- Experience with user research concepting ideation and iterative prototyping
- Experience in human centered processes including heuristic evaluation techniques framing challenges and iterative workflows; journey mapping service blueprinting Adobe workflow skills
- Workshop planning and facilitation skills
- Current on relevant technologies trends and techniques
- Excellent understanding of production design practices general product development processes timing and product lifecycles
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
- Immediate medical dental vision and prescription drug coverage
- Flexible family care days paid parental leave new parent rampup programs subsidized backup child care and more
- Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays including the week between Christmas and New Years Day
- Paid time off and the option to purchase additional vacation time.
This position is a leadership level 6.
For more information on salary and benefits click here
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran status. In the United States if you need a reasonable accommodation for the online application process due to a disability please call.
Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LIHybrid #LIDP1
Employment Type
Full-Time
