Training Consultant

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About Us

Through local expertise and global scale we atGlobal Paymentsdeliver marketleading technology solutions through five regional subbrands Eway EzidebitSentralPigeonhole Software and Storman.

These brands are anchored by Global Payments a Fortune 500 brand and commerce leader powering millions of companies around the world from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values ofPassion Care Accountability Excellence and Ingenuity. Underpinning our values is an unwavering commitment to Diversity Equity and Inclusion woven into our cultural DNA through a multiyear Oceania program focused on two core pillars of action Reconciliation and Gender Equity.

This role is aligned toSentral a proven webbased software solution that seamlessly manages school administration student data and so much more. Our tailormade solutions help administration staff teachers and school leaders save valuable time to focus on improving school and student outcomes. Sentral is the trusted solution of choice in over 2000 schools across Australia.

About the role

Were looking forTraining Consultantto join our team and play a key role in delivering exceptional learning experiences that help our clients get the most out of our solutions.

As a key member of our Training team youll ensure customer success and satisfaction by delivering bestinclass training and consulting servicesboth internally and externally.

What Youll Be Doing:

• Design coordinate and deliver tailored training and consulting to school leaders educators administrators enterprise clients and internal teams;

• Prepare and maintain training tools content and resources (including Sentral Academy material);

• Provide a consistently high level of customer service and support across all training engagements;

• Create training materials and help documentation that meet diverse learning needs and ensure clear outcomes;

• Manage trainingrelated requests and triage issues with support from the Training Manager;

• Collaborate across teams to enhance training programs support product development and drive customer success strategies;

• Contribute to internal learning initiatives and help shape a positive collaborative team culture;

• Track and update project statuses complete timesheets and provide insights to support business decisionmaking;

• Evaluate and improve training programs through feedback and performance metrics.

About you

Youre passionate about making a difference in education by delivering impactful training and consulting that empowers educators and administrators. A confident and experienced trainer you thrive on connecting with people and take genuine satisfaction in helping others succeed.

With a natural ability to build trust and rapport you foster strong collaborative relationships and are known for your engaging communication style. Youre driven adaptable and bring both empathy and expertise to every interaction.

You will also bring:

• Minimum3 years experience using Sentralin a school administration or relevant environment;

• Strongconsultation and stakeholder engagement skillsacross all levels;

• Confidentpresentation and facilitationskills for various audience sizes;

• Technically savvy with webbased platforms and tools such asMS Office Suite Google Workspace and Salesforce;

• Excellentattention to detailand a proactive solutionsfocused mindset.

Bonus Points For:

• A tertiary qualification inEducation or a related discipline;

• 3 years experience in aTraining or Consultingrole;

• Experience designing and delivering training in anEdTech or SaaS environment.

Please note that you must have:

• A valid Australian Drivers Licence a reliable car and are willing to travel;

• Full work rights in Australia;

• Ability to obtain a Working with Children Check;

• Ability to obtain an Australian Federal Police Check

Salary and Travel requirements:

• Depending on experience the salary range for this role is $95 000 $105 000 base superannuation

• There are requirements for travel within this role. Our schools span across the country and whilst we aim for inperson sessions to be local there are rural and interstate travel commitments that arise. All travel expenses are fully covered by the business.

Our benefits

We want you to be you! At Global Payments we are committed to an inclusive workplace where you can be your true self feel supported and nurtured.

We understand the struggle of the juggle the balance of work and personal life can be challenging. So we offer aflexible workingrhythm blending inoffice and remote working.

Your health and wellbeing matter to us and we want you to take care of yourself take advantage of the vast array ofwellbeing resourceswe offer use your breaks and your leave includingBirthday Leave.

We provide a first classemployee assistance programthat offers you and your immediate family members complimentary counselling on life challenges such as financial hardship and domestic matters plus coaching support for people leaders on wellbeing matters.

We offer18 weeks paid parental leavefor either parent as well as two weeks paid secondary carers leave.

Celebrating together is a big part of our culture and we regularly gather forExtravaganza and Team Appreciation Days plus fun activities brought to you by our social committees.

We like to shout at each other not literally but viaReward and Recognition Programssuch as Shout Outs recognising our people that go above and beyond and make a difference to our customers.

We also pride ourselves on giving back to the communities in which we operate so we provide twoDays of Serviceeach year to volunteer in a cause that matters most to them.

Other benefits available includesalary sacrificestudy leaveand anEmployee Stock Purchase Plan.

Ready to apply

If this role sounds right for you we invite you to Apply by using the APPLY button. Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please

We respectfully ask that no recruitment agencies contact us regarding this position.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .