Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati OH 45233
Department: Admissions
Status: NonExempt
Supervisor Contact Information: Nita Hughes Manager Admission Visits and Events Planning
Pay: The Student Employee Pay Wage Policy can be found on myMount
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester the performance evaluation will be completed after that semester
Purpose:The coop serves as an assistant to the administrative and professional staff of the Office of Admission. The coop reports directly to the Manager Admission and Events Planning.
Duties & Responsibilities:
ASSIST WITH CAMPUS VISITS TOURS GROUP VISITS AND ADMISSION EVENTS
- Attend and assist with Admission Department events (large open houses/ recruiting events) 7 per academic year
- Attend and assist with Admission Department Group visits assist with group campus tours
- Give campus tours as needed during regularly scheduled hours of work
- Provide first class customer service to all visitors maintain professional demeanor with students/ visitors and within the Admission Department
- Assist with some coverage of Thursday evening and Saturday Admission visits approximately 810 Saturdays and 10 Thursdays per academic year as applicable/ as needed and assist with related campus tours as applicable/ as needed
- Welcome guests of the Office of Admission assist at the Admission Front Desk providing coverage as needed answering phones and assisting visitors with wayfinding to various departments
- Proactively assist with Admission Department daily work and projects as needed
ASSIST WITH COORDINATION OF THE CAMPUS AMBASSADOR (CA) PROGRAM
- Assist with recruitment of new CAs: assist with setting up appointments for interviews and setting up shadowing days etc. as needed
- Provide training to new/ existing CAs in conducting campus tours and assist with training on events coverage
- Help with the training of new CAs in all aspects of the CA role within the Admission Department
ASSIST WITH COORDINATION OF THE OFFICE OF ADMISSIONS SOCIAL MEDIA
- Assist with generating creating and posting content on social media Twitter Instagram Facebook TikTok
- Work with Admission Department as needed to create graphic design pieces using Canva/ other
- Assist with designing and updating Admission Department materials and events materials as needed
ASSIST WITH PROSPECTIVE STUDENT OUTREACH
- Texting/ emailing prospective students regarding majors upcoming Admission events answering questions etc.
- Calling prospective students writing postcards sending emails and helping with Admission campaigns other work as applicable
- Assist Admission Services Representatives Admission Counselors and Admission Department Staff with daily work and projects as applicable
ASSIST WITH VARIOUS ADMISSION OFFICE TASKS
- Compile mailings replenish marketing materials file documents compile prospective student folders prepare giveaways
- Complete AVI meal ticket documentation as approved
- Complete Admission visit student campus visit excuses
- Enter Group and Individual visit information cards for Traditional and Transfer prospective students in Slate enter and compile visit survey form data weekly etc.
OTHER EXPECTATIONS & DUTIES AS ASSIGNED
- Dress code when oncampus: business casual professional attire required for public facing work within the Admission Department and for specific events/functions
- Work with/ support Traditional/ Transfer/Adult and Graduate Admission teams as requested/ required
- Train with Admissions Counselors to provide back up as needed and to assist with Admission Counselor duties as assigned
- Maintain a high level of enthusiasm and professionalism when working with prospective students their families and CAs
- Assist Admission Counselors with projects as needed; compile stats mailings files etc.
- Assemble and distribute admission material for other departments upon request
- Send gifts for charitable events and high school activities upon request
- Set up admission table displays/ assist with events for campus activities
- Develop sound record keeping and filing procedures
- Perform other duties as assigned