The Denial Coordinator is responsible for verifying the validity of claim denials in comparison to Medicare Regulations Managed Care Contract and Reimbursement Calculators. This role tracks and monitors requests for records and denials maintaining current activity on each recovery and denial record providing essential quality evaluation reports advice and improvement recommendations. This job manages the appeals process to achieve timely denials resolution and maintains current denial and recovery records and also provides ongoing feedback to stakeholders related to denial trends and participates in denial reduction initiatives.
Responsibilities
Initiates denials process including appeals and status requests same day as receipt of notification including proactive coordination of factfinding and intervention with and interaction between payers regulatory bodies medical staff and Health System personnel. Identifies cases for potential denial and utilizes the organizations electronic systems and medical record in addition to gathering information from appropriate department staff to avoid a denial determination. Performs documentation and analysis of denials appeals and status information. Monitors appealed denials to ensure timely payment or rejection of the appeal. Enters required information into the tracking system upon receipt of denial or request from Payor/Contractor. Prepares monthly organization denials reports to be communicated in Denials Meetings. Participates and leads discussions with payors related to resolution of complex claims and reimbursement policy changes. Performs other duties as assigned.
Qualifications
EDUCATION:
Required: Associates Degree (will accept certification in lieu of degree) Cert Required in lieu of degree: Certified Revenue Cycle Representative (CRCR) or comparable certification through American Association of Healthcare Administrative Mgmt. with 7 years experience
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