drjobs Technology Implementation Manager

Technology Implementation Manager

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Job Location drjobs

Cincinnati, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Smart Living Systems Technology Implementation Manager
Location: Cincinnati OH
Reports to: Director of Smart Living Systems
Job Type: FullTime


Position Summary
The Technology Implementation Manager at Smart Living Systems by LADD Inc. is responsible foroverseeing the deployment and training of remote support technologies for customer agencies. This can include the installation configuration and management of home automation technologies security systems and specialty devices designed to enhance independent living for individuals with developmental disabilities. This role ensures that customer agencies are equipped to utilize Smart Living Systems by LADDs software and hardware solutions to maintain and grow their respective service programs. The Technology Implementation Manager also oversees projects from planning to completion ensuring timely highquality installations and training and compliance with industry standards.

Key Responsibilities
Technology Installation & Maintenance
  • Install configure and test integrated devices for Smart Living Systems by LADDcustomer agencies.
Provide training to agency staff and individuals served on how to operate installed remote
support technologies.
  • Ensure all installations comply with Smart Living Systems safety regulations building codes and accessibility standards.
Project Management &
  • Plan coordinate and oversee the implementation of agency setup or related projects ensuring they meet deadlines budgets and quality standards.
  • Work closely with staff people served caregivers and stakeholders to assess needs and customize technology solutions accordingly.
  • Manage vendor relationships including procurement of equipment scheduling installations and ensuring proper system integration.
  • Maintain project documentation including technical reports installation records and user manuals.
Team Leadership & Management
  • Supervise and lead a future team of installation technicians ensuring quality control and adherence to company standards.
  • Provide training mentorship and professional development opportunities for team members.
  • Oversee scheduling and task assignments to optimize efficiency and productivity.
  • Conduct performance evaluations and provide feedback to team members.
  • Foster a culture of innovation accountability and customer service excellence within the team.
System Optimization & Innovation
  • Research and recommend emerging smart home technologies and assistive solutions that enhance independent living.
  • Continuously evaluate system performance and suggest improvements for efficiency accessibility and security.
  • Develop best practices and standard operating procedures for technology installation and maintenance.
Qualifications & Requirements
  • Associates or Bachelors degree in Information Technology Electronics Engineering or a related field (or equivalent experience).
  • 3 years of experience in smart home automation IT customer support security system installation or assistive technology implementation.
  • 1 years of experience in team leadership supervision and/or project management.
  • Strong technical knowledge of home automation platforms (e.g. Google Home Amazon Alexa Apple HomeKit) security systems and IoT devices.
  • Proficiency in networking wiring and lowvoltage system installation.
  • Excellent project management skills with the ability to manage multiple installations simultaneously.
  • Strong problemsolving and troubleshooting skills.
  • Excellent communication and interpersonal skills with the ability to train and support endusers.
  • Valid drivers license and ability to travel (approx 30)to installation sites as needed.



Preferred Qualifications
  • Experience managing field service or installation teams.
  • Experience working with assistive technologies for individuals with disabilities.
  • Certifications in home automation or security system installation.
  • Familiarity with accessibility regulations and ADA compliance.
Why Join Us
  • Make a meaningful impact by empowering individuals with developmental disabilities to live independently.
  • Lead a team working with cuttingedge smart home technologies in a growing field.
  • Competitive salary and opportunities for professional development.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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