Resident Service Coordinator-Affordable Housing Sunset Park
Resident Service Coordinator-Affordable Housing Sunset Park
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
SUMMARY
The Service Coordinator is directly responsible for the service provision and housing assistance for the residents in the Affordable Housing Portfolio. This program serves seniors and persons with disabilities located one of the affordable housing sites. Service modalities include Trauma Informed Care Harm Reduction and Motivational Interviewing. This position will work in conjunction with the Community Administrator at the housing site. Job duties include conducting needsbased assessments community outreach providing case management services supporting housing retention connection to income resources and/or public benefits attending meetings/trainings within the community and collaborating care with service providers and multidisciplinary teams to enable them to live independently and age in place. Responsible for coordinating and/or facilitating health wellness and educational programs that are tailored to resident needs in order to improve resident wellbeing and foster a strong sense of community. Maintain existing partners and establish new partnerships with the aim of expanding opportunities and resources available to residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensures that the residents voice is heard and their ideas play a prominent role in programming.
Within program guidelines facilitate and accept referrals on residents from the Community Administrator family members service providers and the residents themselves.
Assess services needed by residents in the building through surveys visitations group meetings etc. Complete an assessment and collect needed information. Responsible for identifying and serving the unique needs of the resident and utilizing screening and assessment.
Facilitates the delivery of appropriate services for the households as indicated by relevant service modalities through an equity lens.
Provide the residents information on specific services and/or program providers giving several options whenever possible. Complies with all Fair Housing requirements.
Encourage the resident and/or family members to arrange for required services when possible to maintain and encourage their independence.
Coordinate and monitor the services and activities of providers to residents to assure quality of care and cost effectiveness. Advocate for residents per their wishes.
Maintain uptodate files on service providers in the community by installing and becoming knowledgeable with the United Way database and Benefits Checkup.
Maintain and submit accurate and updated records on all residents to include the services they receive.
Develop support groups and workshops in response to needs and facilitate /cofacilitate these groups on a regular basis.
Assists in relocating residents as needed and securing emergency housing.
Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.
Responsible for implementing the Service Coordinator program in accordance with HUD and VOA guidelines.
Attends orientations trainings education programs staff meetings community meetings conferences and workshops as requested and applicable to meet the needs of the position. May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.
Clearly documents all client interactions along with required eligibility and demographic information.
Performs duties in a professional manner by maintaining the confidentially of all information and by participating effectively within and across teams.
Must complete annual CEU requirements.
Performs job responsibilities in accordance with the Social Work Code of Ethics.
Perform all other duties as assigned.
COMPETENCIES
Models core culture attributes of VOACO that include AIRS (Accountability Integrity Respect and Service).
Models and VOACOs three critical virtues of HHS (Hungry Humble People Smart).
Utilization of various databases including AASC online.
Ensures equitable and inclusive services.
Ensures that participant(s) has an active voice in programming.
Fair Housing Regulations.
MINIMUM QUALIFICATIONS
Bachelors degree in human services social work or a closely related field or related experience.
At minimum one full year of working with senior citizens and/or people with disabilities.
Willing to obtain first aid automated external defibrillator and cardiopulmonary resuscitation certifications and keep current.
Criminal and civil background checks within 30 days of hire.
Excellent interpersonal skills and good organizational skills.
Proficient in using Windows environment and working with databases.
PREFERRED QUALIFICATIONS
Mental health experience preferred.
Bilingual in a language represented in the resident community (Mandarin Chinese Vietnamese or Spanish) is a plus.
KNOWLEDGE AND SKILLS
Expert written oral and interpersonal communication skills.
High level of competency working with Microsoft Office suite and cloudbased applications.
Strong timemanagement and prioritization skills.
Experience working both independently and in a teamoriented collaborative environment.
Strong organization skills.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
This position works in an indoor office environment with prolonged periods of sitting.
Some local travel required to fulfill training requirements and attend meetings.
Out of state travel once per year to attend national conference.
Bending Climbing Stooping Kneeling Reaching Crouching Squatting Lifting 30 to 50 pounds) Balancing Standing Sitting Hand/Foot motions Walking Seeing (Close and distant vision Detect Determine Perceive Identify Recognize Judge Observe Inspect Assess Estimate) Depth Perception Hearing/Listening Speaking/Shouting (Communicate Discern Convey Express Exchange) Use of Hands/Fingers (Grasping Holding Touching) Thinking Calculating Memory/Recall Exposure to Indoor and Outdoor environments.
POSITION TYPE AND EXPECTED HOURS OF WORK
Fulltime 40 hours per week.
MondayFriday 8 AM 5PM
Salary: $21.00/hr. $22.00/hr. (based on experience)
Benefit eligibility is based on job type/status
Paid Holidays
Paid Time Off
Volunteer/Wellness Day
Tuition Assistance
Pension and 403b Retirement Plan
Health Dental Vision Pet Insurances
Life Insurance (Including Accidental Death & Dismemberment)
Accident Insurance
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton
POSITION WILL REMAIN OPEN UNTIL FILLED
VOAC is an equal opportunity employer
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans Strongly Encouraged to Apply
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.
Required Experience:
IC
Employment Type
Full Time
