Lead Sales Development Representative

Position Description

Lead Sales Development Representative (SDR)

Company Summary

LCPtracker Inc. is a cloudbased software (SaaS) provider specializing in labor compliance for public works construction projects. Headquartered in Orange CA with offices in New Braunfels TX and Fenton MI LCPtracker helps government agencies and prime contractors meet DavisBacon/prevailing wage compliance requirements on projects backed by federal state and/or local funding. Thousands of clients and over 100000 contractors use LCPtracker for their certified payroll and construction site compliance needs. LCPtracker has been recognized year after year since 2017 as one of the Best Places to Work in Orange County by the Orange County Register.

Position Summary

The Lead Sales Development Representative (SDR) performs insideselling activities within the assigned vertical market space (LCPtracker). The Lead SDR will reach out to prospects and qualify them by asking questions on customer needs and identifying the decisionmaking process. The Lead Sales Development Representative will build relationships with prospects in their assigned vertical to encourage new and repeated business opportunities.

The Lead SDR is responsible for generating qualified leads for the Account Executive. Additionally the Lead SDR will handle proposals contract negotiations and client meetings to facilitate successful sales processes and assist with new hire training (as needed). This role does not involve management responsibilities.

Primary Duties and Responsibilities

• React to inbound leads from demo requests content downloads referrals and other lead sources.
• Prospect opportunities by targeting specific buyers and generating interest via calls emails and social media.
• Conduct/Assist with new hire SDR orientation/training vertical coverage (as needed).
• Assist account executives in the sales process of prevailing wage/labor and workforce compliance software solutions.
• Help develop new client relationships and provide support for proposal preparation.
• Create a pipeline of qualified prospects sufficient to meet quarterly/annual quota requirements.
• Utilize CRM system and computer hardware/software to enhance productivity.
• Sell to assigned vertical market and/or others as needed
• Prepare and present proposals contracts and bids for clients.
• Organize regular client meetings to ensure excellent customer service.
• Uncover and understand companys needs and develop solutions.
• Help oversee contract negotiations with clients.
• Communicate to clients on behalf of AE as needed.
• Collaborate with key decisionmakers to identify opportunities and develop ideas that deliver sales results.
• Responsible for generating and closing upsell business opportunities and ensuring client renewals and overall customer satisfaction.
• Travel to clients conferences company events as needed.
• Other Duties: This job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities required of the employee. Duties responsibilities and activities may change at any time with or without notice.

Core Competencies

• Confidentiality: This role may be privy to confidential and/or sensitive information. Must demonstrate integrity in maintaining confidential and sensitive information and strict adherence to organizational policies and procedures.
• Communication Proficiency: Uses friendly and proficient communication to interact with a wide range of people frequently exchanging information about office operations.
• Time Management: Must manage their own time using an electronic calendar in an email program to set meetings to request others to attend and to coordinate their responses. Responds to requests for attendance at various meetings.
• Technical Capacity: Proficiency with many kinds of office equipment Microsoft software and technology that is used or managed.
• Initiative and Proactivity: Correctly anticipates a need volunteers readily and acts without being told to do so. Brings new ideas to the company. Undertakes selfdevelopment activities; seeks increased responsibilities; takes calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Drive for Results: Is goaloriented; maintains focus on the objective.
• Problem Solving Personal Judgment: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problemsolving situations; uses reason even when dealing with emotional topics. Solicits and applies feedback.
• Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Does not cut corners; monitors work to ensure quality; applies feedback to improve performance.

Education and Experience

• Associate degree preferred.
• Minimum 1 years of SaaS (Software as a Service) sales experience.
• Proven success with lead qualifying
• Strong communication and customer service skills
• Well versed in using Sales technology solutions including Salesforce or other CRM solutions analytics & reporting to improve sales performance
• Ability to work in a collaborative environment

Work Environment

This position performs its duties from our Orange California office. This position operates in a professional office environment and role routinely uses standard office equipment such as computers phones mobile devices photocopiers filing cabinets and fax machines.

Physical Requirements

While performing the functions of this job the employee is regularly required to sit; frequently required to talk and hear use hands and fingers to type scroll and use computer equipment. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection of text/data in both print and electronic forms.Ability to lift and move up to 25 pounds.

Position Type and Expected Hours of Work

This is a fulltime nonexempt position reporting to our Orange California office MF 8am5pm. Days/hours worked are dependent on the workload at the time. General availability and presence in the office is expected during regular business hours MondayFriday. However some flexibility is allowed. Occasional evening and weekend work may be required as job duties demand.

Travel

There is no major travel requirement for this position. However infrequent travel may be necessary to visit remote office(s) attend conferences/industry events etc. Attendance at our corporate Staff Retreat is required. This event is a 23day retreat. Attendance at our annual User Conference as assigned.

Salary Range
Rate of $24.00 to $26.00 per hour base commission benefits.
Pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Benefits

Along with competitive pay as a fulltime LCPtracker employee you are eligible for the following benefits:

• Paid Time Off
• 10 Paid Holidays
• Phantom Stock
• 401k Plan with up to 4 company match
• Medical Benefits (Health Vision and Dental)
• Life Insurance
• LTD & STD
• Employee discounts and perks program

LCPtracker participates in the EVerify Program. EVerify is an internetbased system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individuals employment eligibility to work in the United States. View the attached notices available in English and Spanish for important information regarding the EVerify program. EVerify Notice (PDF); Right to Work Notice (PDF)

LCPtracker Inc. is an equal opportunity employer of all qualified individuals including minorities women veterans and individuals with disabilities and regardless of sexual orientation or gender identity. LCPtracker Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with all federal state and local ordinances.

LCPtracker is committed to the full inclusion of all qualified individuals. In keeping with our commitment LCPtracker will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact the LCPtracker Human Resources Department at